The repair of my coffee machine took a little longer than expected, but everything turned out very well in the end. The machine is now working perfectly. The engineer who carried out the repair was very polite, professional, and left everything clean and tidy. I’m happy with the result and can definitely recommend this company.
Prompt and efficient response to my original contact.
Engineer arrived on time, and diagnosed fault within a short time. Described what was needed to repair the problem, and after he left I received message from NAC confirming part ordered and I would be advised when engineer would return.
Helpful and clear.
Katherine was very helpful and empathic to my bad experience buying the appliance.
She was lovely
Liz was very helpful and gave me clear information it was very straight forward thank you Liz
Everything so straight forward. Lady was very polite and pleasant.
Quick to answer phone. Thoroughly explained process and the cost and arranged an appointment for engineer to attend within 2 days
Easy to talk to.
Explained everything clearly
Friendly , clear and succinct . Explained perfectly how the costs work .
Sorted an engineer for tomorrow . Very good
Very helpful and professional
Becky was a delight to deal with, her positive attitude and concise information detailing costs gave me confidence to book an NAC engineer.
Excellent customer service -friendly and efficient. Kate was able to arrange an appointment for the next day and clearly explained the costs and what is included.
