I spoke with Kate about a washing machine repair and she was very friendly, courteous and efficient. And also very patient in dealing with my silly questions!
A very helpful lady, who gave me the rundown on the fees and call-out charge for the repair of my fridge freezer.
Plus the email confirmation gave me all the details. All good
We actually spoke to a real person rather than a Bot who answered our call straight away and booked us in for the earliest service call she could find us.
The engineer was really friendly and helpful and knowledgeable about our appliance and soon resolved the problem.
Very helpful and polite
Engineer visit following day
Engineer extremely good, extremely efficient
Part ordered and fitted 2 days later
Very pleased and will use again if I need to.
We needed a now element in our oven & We were very impressed with the service we had.
Friendly service and they was able to me get a date for an engineer straight away
Very easy to book online and the use of WhatsApp is very handy
Engineer came between times stated and diagnosed the fault quickly. The problem was explained , and solution was given.
Didn’t wait too long for part to be delivered and fitted. Overall a 5* experience
Very polite,efficient and straifht to the point. Got an appoointment quick. Very pleaed
The whole process was simple & seamless. Our engineer Nathan was punctual, polite & quickly completed a particularly difficult repair in a confined space.
Excellent and prompt service.
Emergency due to washer/dryer flooding kitchen. Within 2 days an engineer was dispatched. Notified of day and window timeframe for arrival, the day before engineer name was confirmed. On the day, notified engineer was on route. Washer/dryer was dismantled and blockage cleared. A great service. Thank you
