Lisa was very helpful on the phone; she got me booked in for the next day and I received WhatsApp messages confirming everything. I actually decided not to go ahead with the repair I had booked, and it was very quick and easy to cancel my appointment and for my refund to be processed. Thank you Lisa and NAC 🙂
From the time I called to report my fault with my dishwasher I was kept informed. They were professional and the repair man arrived on time and very pleasant.
Easy to arrange repair. Communication very good, Timescales very good from start to finish.
Very helpful and understanding i hope the job goes as well
Easy to book through NAC. Excellent service from Hastie Appliance Repairs in Edinburgh.
Easy journey from booking to repair. Engineer phoned same day to arrange appointment quickly. He arrived on time, was really professional and friendly. He identified the problem quickly, ordered the part and repaired within a few days. He was a star. No more noisy fridge/freezer.
The receptionist was very helpful and the whole process of explaining my requirements and problem was addressed quickly and efficiently. The engineer contacted me after I made the enquiry to confirm the details, issue and date of the visit and haven’t had to wait days even weeks for my repair.
Yvonne was amazing, quick and easy to sort out and very friendly. Thank you!!
Sarah was friendly, helpful and thoroughly professional.
Repair booked for next working day.
Thank you Sarah 🙂
Very nice person, polite and easy to understand
This company is professional, polite and friendly. The booking process is clear and easy to follow. An appointment made. The engineer arrived after contacting me to let me know when he had set off and then when he arrived at my house. He was a very tidy worker and cleaned up after himself. Would definitely call upon this company to repair my washing machine and recommend them to everyone I know.
Sarah was very helpful and patient with the booking process even though it took me 3 attempts to input my payment details (my fault fingers like thumbs!) Would recommend
