This was for the initial phone call to Lisa to enquire about a cooker fault.
She was helpful and efficient, and has arranged a call with the engineer.
She has also given me details of the call out charge.
I await to see how the visit goes
Helen was very nice took all my details and information required a very nice experience without any hidden costs.😊
Very professional and easy to contact. The engineer was very helpful and identified the problem with our Smeg fridge /freezer. The part was ordered immediately and consequently fully repaired in a couple of days
The Engineer turned up the right time. Good communication from the company.
Very efficient and helpful engineer.
The company ordered the necessary parts and the engineer came back and fitted them. All was very efficient.
Great & efficient service
Exceptional customer service from the phone operator to the engineer.
All the steps were clearly communicated .
The engineer was professional, helpful and extremely polite .
Faultless
Called NAC Monday, engineer booked in for Tuesday, Yvonne in office helpfully explained how costs were structured, so no surprises on the day. Engineer, Florin turned up when he said he would. Quickly diagnosed fault and replaced heating element from spares in his van.Oven back up and running- job done👍.
1st class service & communication.
Call answered quickly
Clear and concise questions
Explained clearly what would happen next
Everything went smoothly. Your engineer was very pleasant and told me exactly wgat was being done.
Excellent service from an efficient workman
Leesa was extremely friendly, professional and very knowledgeable. She was very helpful in booking my appointment, kind and courteous. Thank you very much Leesa.
