Appointment made for the next day and the mechanic, Lucas, arrived within the 2 hour time slot agreed. Problem diagnosed requiring 2 new parts, with prices checked and given, and a second visit arranged. The repair was carried out quickly and professionally. A good experience and will use again.
Information provided very quickly and was exactly what I wanted.
Becky was wonderful on the telephone, very caring and polite.
Excellent service from the moment I spoke to Yvonne at customer service, very professional but personable, kind and polite. Assured me that the repair could be done, told me the cost up front and that the engineer would call me before he arrives. I would not hesitate to use this company again.
Thank you
Made an emergency call to NAC repairs. Got straight through and spoke to a pleasant and efficient young lady (Yvonne). An engineer will call to finalise visit. So far, very good
Kate was extremely helpful. She asked the relevant questions and arranged for an engineer visit to take place within 48 hours of my call.
Very professional
Booking a repair was very easy. Lisa was prompt and helpful.
Rang spoke to Sally very helpful and professional. Engineer booked no problem and fee explained.
Friendly and helpful
Engineer got in touch within an hour of my initial call and did the repair quickly and efficiently. Very courteous and affable.
Very clear introduction and explanation of the next steps. All confirmed immediately by SMS and email.
