Great service repaired our oven with no problems
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Great service repaired our oven with no problems
Leesa was polite and clear. Call out booked at a convenient time and the process well explained . Thank you
Leesa answered my call very promptly. She was very friendly and professional. She took a note of the appliance issues and clearly explained the charges. I received a text whilst still on the call confirming an appointment date which was reassuring. I only called just before 5pm on a Wednesday & the appointment is on Friday so a very prompt service.
Quick and easy to arrange an engineer . Becky was super helpful over the phone and the engineer has called and will be here within 24 hours. Just hope he can complete the repair.
Very helpfuland informative
Price given date given expectations managed of the appt with engineer becky extremely patient and so helpful thankyou
Clear friendly lady, listened to my concern . Any questions answered .
Fantastic- so far!
Saw local fridge/freezer repair on line offering same day/ next day service.
Rang to book home visit: call answered quickly by Becky- friendly, professional & stated that engineer would call sometime pm to arrange time.
Within 5 minutes engineer (Lee) rang to enquire re problem, gave some advice & arranged time.
All really painless, very reassuring and looking forward to having my fridge/ freezer diagnosed, repaired & working again.
Friendly efficient advisor
Best experience from start to finish. Kept very well informed throughout. Friendly, efficient engineer. Very happy.
Great response to initial enquiry and happy with the call out / work charge. The engineer who attended was very polite and clearly knew his business. He immediately identified the issue and ordered the part which he did not carry. He isolated the issue to enable us to use the oven until the part was available . Quick turn round and appointment made to fit the required part (labour included in the original call out charge).
All round excellent service and will use them again.
Excellent service and extremely helpful. Managed to arrange an engineer to call out immediately