★★★★★
The repair to our fridge-freezer involved only the ‘door open’ alarm, so it was not urgent. I was able to book a repair online over the weekend for Tuesday. With the acknowledgement came our engineer’s direct phone number, and I was able to send him a text on Monday asking him to confirm his ETA. In fact shortly afterwards he phoned me to see if we were in. His job that day took him close to our house, so our repair was done sooner than we thought. Very friendly and helpful engineer Mark! Will call on him again if we need to.
Carolyn Turner – 06/11/2025