My enquiry was dealt with quickly and efficiently which gave me piece of mind e.g arranging the appointment/callout fee and administration. Its important to know what to expect in the first instance, especially when dealing lifes unexpected household issues like the tumble dryer breaking down.
Clear, concise and friendly. Answered perfectly all the questions I had
Clear and concise narrative to understand my requirements and get booked at the earliest opportunity. Service level unknown until job completion.
Very straight forward booking. Terms and conditions explained clearly by Becky.
Needed to seek help over the weekend. Used the web service and my issues were dealt with and message from them and the allocated engineer.
Agreed a visit for Tuesday, engineer communicated the time of arrival and dealt with the issue promptly. Held the spare parts on his van.
Great job.
Excellent service. Excellent engineer. Not cheap but did the job.
Prompt service, clean & tidy workmanship.
Great communication throughout.
On time and did a great job for us.
Very pleased and would use this service again.
Booking my repair. Kate, efficient and friendly. Clear details regarding booking.
Robert was excellent. Clearly knowledgeable on multiple appliances and resolved my washing machine issue quickly and efficiently.
Engineer was very helpful and efficient
Sally was very helpful in booking a appointment next day for our freezer issue.
