the repair was great but the spare part a small horse shoe shape about 4inches for forty pounds was a rip off he first asked for 50not happy with that. for a 5in piece of plastic.thanks Alan
We were able to get a workman out very quickly even though it was Christmas Eve and he very efficiently explained the issue and fixed it for us, for the quoted price. Lovely service, highly recommend!
Prompt efficient service
quick, knowledgeable, nice
The company is so helpful, relaxed and easy to talk to. The engineer repaired the washing much sooner than I thought possible. It has restored my faith in human nature. Thank you
The fitter was obviously experienced.
Electric cooker’s main oven stopped working Sunday evening.
Notified website and booked a callout on Tuesday 23 .Automatic response to say we would receive a call on Monday,we did and Plamen visited 10.45 Tuesday morning.Quickly identified the heating element had gone and he had a spare in his van,fitted and away in 25 minutes .
What amazing service and two daysbefore Christmas.
Plamen was polite calm and efficient.
Cannot believe we had such a good result.
Highly recommended.
Outstanding.
The oven failed on the Sunday before Christmas. I arranged an appointment for the Tuesday with Christmas on the Thursday. Monday I gat a call to say he will be there by 12:30 and at 10 there was a knock on the door.
By 11 the oven was fixed and Christmas was saved.
Nice company, who give a great service and will go the extra mile to get your problems sorted. The telephone staff were very nice and the system they have set up lets you feel you are in full control. The engineer, Casey S, was a very polite and likeable young man who arrived on time and worked quickly.
The engineer was very helpful and understanding what was wrong with my appliance and he fixed
Very efficient booking the service. Engineer arrived when stated and explained the issue clearly.
Easy to book (seemingly through some management front end which then puts you in touch with a specific engineer). They gave me the date and contact phone number and asked for confirmation from me.
