First time caller, appointment for engineer arranged, hopefully will receive the eta in good time, so far so good.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
First time caller, appointment for engineer arranged, hopefully will receive the eta in good time, so far so good.
Very helpful conversation with becky,thank you
Very pleasant, well informed telephone assistant, helped me sort out what I actually required from a call out. Explained to me when and why she couldn’t answer a particular query.
On track now to speak with someone who can visit and carry out the repairs. Million times better than a Bot. Please don’t succumb – humans best!
answered phone quickly, very polite friendly and very helpful
Google and had a bad experience with another national company hopefully this will not be repeated
Yvonne was a delightful lady to deal with…very polite and helpful.
Appointments kept and our home was respected. We were very impressed with the way Nathan quickly located the fault, gave an almost instant price for the new part, which was installed within days. He is a truly a very skilled engineer who explained everything with clarity. If we have any further difficulties with our domestic appliances there is only one company to contact.
Very obliging young lady and prompt appointment.
Very polite
Immediate answer to call. Receptive reception (sorry forgot name!), honest answer re call out 48 hours. Hoped sooner due to food thaw but understand demands this time of year.
Lovely quick response and friendly chat with Sarah x
Dan was great on time fixed washer quickly with no fuss or mess Ist rate