Great service. The engineer turned up on time, he was courteous and efficient and fixed my dishwasher and my fridge freezer in under 2 hours. I have no hesitation in recommending NAC and would certainly use them again.
All good and we were kept well informed throughout
Easy to book. Friendly staff on phone and repair. No nonsense approach – much appreciated. They tell you what they can do, likely timescale and come up with the goods.
I’m extremely pleased with the speed of call out and efficient service. A part was needed to be ordered, but he was back a week later to complete the job very quickly.
We were very impressed with the excellent service.
The hinge on our Neff fridge had broken.
Our initial call was dealt with very efficiently by Lisa who explained cost,process and timescale. Confirmation was received immediately and the engineer Mark rang within an hour to fix an appointment.
The engineer came on time, explained what was needed but that a part needed to be ordered. This he did and came the next day to fix the fridge.
Will certainly recommend and use again.
Rebecca handled the call quickly and professionally, lovely to talk to.
This is a quality company very helpful staff appointment arranged very quickly immediate response from engineer arrived early next morning and advised on machine I would highly recommend this company
Becky was very helpful and booked us in straight away to do the job.
Job no 700468
Leesa was very helpful on the phone and the gentleman who came out rang to confirm he could arrive earlier than appointment time. Unfortunately my dryer could not be repaired as this was a circuit problem however the gentleman was very helpful and polite. I would not hesitate in using this company again.
Punctual, efficient and great communication.
The call was answered quickly and politely. Details of the issue were taken and an appointment were arranged for the next few days. I was very impressed with the friendliness of the call handler, Becky, and feel confident things will get sorted.
Very impressed with NAC. I had a problem with the door of my Neff oven. Appointment with engineer arranged quickly. He turned up as arranged. I was kept informed at all stages of repair. He had to order a part, came back & fixed the problem. Friendly & efficient service.
