NAC kept me informed regarding when the engineer would come and what the charges were. The Engineer was very helpful and quickly sorted out the problem with my washing machine. Very happy with the company and would use them again.
Prompt well organised clear description of the process blemish and solution
Very easy to book, call back to offer same day cancellation rather than wait. Very knowledgeable engineer diagnosed fault quickly. Unfortunately not economic to fix but good all round service. Would recommend
Don’t normally do reviews but could not let the excellent service we had go unmentioned even though the problem could not be fixed
On time, knowledgeable engineer, kept me informed all the time
Nice engineer. Good knoweledge. Fixed within an hour.
Quick an efficient. Nice operative.
Helpful, friendly, polite and intelligent engineer.
On time, Kind, Polite, Well manner,
Patient while I was explaining what was wrong with the washing machine
The engineer made sure things around him was tidy and clean before he left
From the first contact with nac the customer experience has been fantastic. Great communication, quickly booked in, engineer in touch on day to let me know he was half hour away. Very polite and solved the issue quite quickly which has saved me £300 buying a new machine. Would 100% recommend and will use in future if I ever have any other issues with appliances. Great value for money
Really impressed with the service from NAC today (first time I’ve used them). Our electric oven seems to be cooking unevenly so we called them out thinking there was a fault. They did a thorough check and found nothing wrong, so at least we know this. They didn’t try to upsell us anything that we didn’t need. The compliance manager came out with the engineer – it’s comforting to know that the company is proactive with quality control. I recommend these guys.
visited same day and fixed the problem
