Outstanding.
The oven failed on the Sunday before Christmas. I arranged an appointment for the Tuesday with Christmas on the Thursday. Monday I gat a call to say he will be there by 12:30 and at 10 there was a knock on the door.
By 11 the oven was fixed and Christmas was saved.
Nice company, who give a great service and will go the extra mile to get your problems sorted. The telephone staff were very nice and the system they have set up lets you feel you are in full control. The engineer, Casey S, was a very polite and likeable young man who arrived on time and worked quickly.
The engineer was very helpful and understanding what was wrong with my appliance and he fixed
Very efficient booking the service. Engineer arrived when stated and explained the issue clearly.
Easy to book (seemingly through some management front end which then puts you in touch with a specific engineer). They gave me the date and contact phone number and asked for confirmation from me.
A thoroughly good experience after much searching of the internet. Repair done quickly and efficiently much to my relief.
The system works well as you are given an appointment and regular updates right up until the time the engineer arrives at your door. The repair was undertaken quickly and efficiently.
I thoroughly recommend this service and wish I had found it earlier.
Friendly and efficient. Can’t add anything more. Well done you, a pleasant change.
Fantastic service from start to finish. Will definitely use again if needed. 10/10.
The engineer visited us prior to ordering the part that was faulty. On his return he put in the part and this was done speedily.
The engineer was polite and answered our questions thus allowing us to partake in his repair.
Nathan arrived at a good time and quickly resolved the problem and answered my questions satisfactorily and chatted in a friendly manner throughout.
Called and sorted an engineer within minutes. Polite and friendly on the phone. Engineer booked for today.
The lady who dealt with me was very pleasant, helpful and efficient.
No fuss, stress free experience.
Thank you
