Very good. Very prompt making appointment. Arrived early having checked ok. Repair was very simple. Advised on future maintenance. Very happy.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Very good. Very prompt making appointment. Arrived early having checked ok. Repair was very simple. Advised on future maintenance. Very happy.
I was able to book my appointment online. The engineer made contact before the date and gave an approx time of arrival. My cooker hood is old and he told me the part required was obsolete and despite him trying to get an alternative one the only one suitable would be £500 plus. He advised me it would be better to purchase a new one which I am looking into. Nice to have an honest opinion. I would definitely use this company and engineer in the futue.
I completed the visit request on line with the oven details. Advised online of the process and pricing structure in advance. Messaged the day before with the 3 hour appointment window. Arrived very early in the time advised. Quickly inspected and fault located. Spare part already on the van. Repaired in under an hour. Would highly recommend.
Becky was very helpful, professional and clear in giving me advice on how to book my neff oven repair. Thank you Becky
Great communication, very professional and a brilliant job. Couldn’t ask for more.
Able to speak to somebody was good.
An engineer will be able to attend soon.
Hopefully a repair can be made.
Rebecca was curtious and professional good customer service 👏
Helen was very friendly and polite. Booking an engineer was really easy. Just waiting for the engineer to call and confirm booking.
I spoke with Kate about a washing machine repair and she was very friendly, courteous and efficient. And also very patient in dealing with my silly questions!
A very helpful lady, who gave me the rundown on the fees and call-out charge for the repair of my fridge freezer.
Plus the email confirmation gave me all the details. All good
We actually spoke to a real person rather than a Bot who answered our call straight away and booked us in for the earliest service call she could find us.
The engineer was really friendly and helpful and knowledgeable about our appliance and soon resolved the problem.
Very helpful and polite
Engineer visit following day
Engineer extremely good, extremely efficient
Part ordered and fitted 2 days later
Very pleased and will use again if I need to.