Clear messaging as to when the engineer would arrive.
Engineer knew exactly what to do and had the right spare part in his van (even though the needed part was not what he expected).
Quickly and efficiently replaced part and tested cooker.
Pricing was clear.
Rang NAC when our 10 year old washing machine began leaking and made an appointment for an engineer to take a look. Josh called round explained the problem and ordered a spare part. Within a few days the washing machine was fixed. Resonably priced and efficient. Thank you Josh
Easy booking of job that needed doing fast efficient service engineer very good
First time I call and they send repair instructions to my house,they shoutout the problem very quickly.so no time wasting.I’m very happy with this service.Service is really good and staff very friendly
Easy booking service and quick appointment offered. Engineer kept in touch throughout with both me as landlord and my tenant at property both before and after his visit. Very helpful and efficient engineer. Solved problem quickly and explained everything.
Excellent service from the lady who took our phone call and arranged for the engineer to visit, and from engineer himself.
Excellent.
Can’t fault them. Requested a visit from the website, I was updated and booked in with a flash, had a message from the engineer with a date and time about an hour later. Overall, pretty tops and Ken, my engineer, was a right giggle. Highly recommend.
Quick call return when stated, and I was allocated a same day repair which was quickly done by the engineer with no fuss or problems. The part needed was already in his van so it was all done in 30mins.
Came out quickly and it was very easy to pay for the parts. Thank you to Jordan
Excellent service from NAC I could not be happier. The fan on my main oven decided to stop working and after a quick search on Google I came across NAC and I’m extremely happy I did. One quick phone call to them and I was booked in and a service engineer came and diagnosed the problem and a new part was ordered all within 72 hours, with WhatsApp and email messages keeping me well up to date on the cost and when the engineer would be back to fit the part. Within the following week the same very polite and smart young man came back and fitted the new fan tested the over and had all put back and cleaned up in less than an hour. I am more than happy to recommend NAC and will be definitely using them again should I have any unforseen problems in the future with any of my kitchen appliances.
Booking the appointment with Sally was effortless. A few questions to answer about our cooker and the repair needed, an AM or PM call was discussed for the following day. Payment over the phone and then a text message later that evening to confirm our preferred time, so we were all done. Thank you Sally for all your help, as well as our engineer Ashley who completed the job in good time with a friendly and profesional manner. Helen & Chris – Swansea.
