Our Reviews

I had a great experience with NAC. My washing machine broke down and I needed it fixed as soon as possible. The team responded quickly and arranged the repair without any delays. The engineer was professional, friendly, and clearly knew what he was doing.
The washing machine was repaired very fast and now it works perfectly again. I really appreciate the quick response, good communication, and high-quality service.
Highly recommend NAC to anyone who needs reliable and professional appliance repair. Thank you for the excellent job!

Great service

I was delighted by the excellent service I received and would recommend NAC.

They were knowledgeable, helpful and reliable. I was given an appointment to suit my availability and my washing machine was repaired quickly. I thought it was a reasonable price, especially as I thought I was going to need a new machine!

Thank you.

They sent a repairman that did not repair. Diagnosed the situation as in need to a major part replacement. At the time stated that thee was a need to perform a small repair on the radiation fins of my Heat Pump dryer. I was getting an error medssage upon switching on. The next day I looked at the area that the repairman said needed to be correctd and nothing had been done. As well the system was not reset , which it s a simple two button plus start up of the machine operation. I straightened the fins and reset the system and it works fine. The problem is, I fixed it, and I am still expected to pay for the repairman’s visit in full. Now they want me to call an independent repair company to verify the state of the machine. That would be at my cost. So, the plan must be that I will just go away. I do not find this company good. I would suggest looking elsewhere for a proper and honest company.

Speaking to a human was a great plus. Rebecca was helpful and efficient.
Had been on phone to manufacturer of my machine prior and spoke with AI assistant….no resolution left me frustrated!
Hope the engineer visit is as smooth!

Communication with NAC was exceptional. Our initial enquiry was dealt with efficiently and communication re subsequent visits by Nick, the engineer was first class. We were informed when he was on his way on the prearranged date, within a half hour, which was very helpful. Our cooker fault was a complex 1 but Nick persevered and resolved this on his 2nd visit having fitted new parts. The cost of 1 part which was ordered but later discovered not to be required is to be refunded.
I would recommend NAC unreservedly.

Very prompt and professional service. I have used NAC before and will definitely use them again.

From the lady who took my call to the engineer who sorted my dishwasher, all within one day it was a an excellent service compared to most services i have experienced. Thanks to Dan H (service engineer) problem was fixed asap and have already recommended NAC to another friend, definately 5 stars. Thank you.

The engineer knew what he was doing.No fuss dealt with the problem and was full of information which was helpfui to me great

We had our cooker cleaned just today and the engineer Dan was first class, very professional and a really nice bloke.
He worked tirelessly and our cooker ovens look like new, well done Dan!!!!!!!

After finding NAC online , we arranged an appointment, the engineer turned up on time , and did a temp repair and then arranged to get a replacement switch. This was installed on time . Overall , a fine service , at a reasonable cost.
I would use NAC again

Agent taking the booking was very helpful. All costs explained. Can’t advise on repair at this point.