Our Reviews

I made enquiries with NAC to see if it was possible for someone to provide an independent engineer’s report in relation to a Section 75 claim.
I was informed an engineer would telephone me later that day. Steve Clark contacted me the same day and provided a time he would visit the next day.
Steve was both punctual and polite. He asked relevant questions and inspected the faulty heat pump dryer. He then made a knowledgeable assessment of the dryer and informed me he would provide a written report by the end of the day … which he did!
Steve was also very accommodating when he was asked for further information by the Section 75 team.
I have no hesitation in recommending Steve and would certainly use his skills and experience in future.

Full marks to Robert Hill. He is pleasant and helpful which is very important. More importantly, he diagnosed the fault quite quickly.
My not very old Samsung washing machine needed a new lock.
The only nuisance was that it had to be ordered and I had to wait over a week for it to be fitted with piles of washing building up.
Robert tested the repair and all seemed well. Calamity, however, as the machine flooded the utility floor when I put the machine on for the first time.
When I phoned NAC, I was given a date at the end of the following week. I protested and accepted it only because I had no other option and felt very frustrated, thinking that the national company was probably more interested in new business than in fixing issues.
However, NAC came back s few minutes later with an appointment that day. Robert fixed the problem in seconds.He is certainly an asset to the company.

Brilliant friendly efficient service
Would highly recommend!

Great service- booking over the phone was fast, accurate and helpful. Found the problem with the appliance and then came back with an invoice for parts etc and you decide to proceed. All within a day.

Good comms, very organised company, quick, efficient and resolved the problem with the fridge

Helpful and efficient telephone call to initiate booking process

These guys were great. Turned up promptly and diagnosed the issue. Explained everything clearly. Part was ordered and the engineer returned a few days later to fit it. If only every trade experience was like this. Great job NAC!

promp recall good initial work.

Wonderful service, really professional. Gentleman arrived on time, assessed the problem, sorted it, explained clearly what to do if it happens again, advised us on maintainable, sorted payment efficiently and left us very happy 😁

Easy to book, very competent repairman
Punctual

Fast repair.

Successful repair. Prompt and efficient.