Quick response time for call out.
Had to order my part in.
Took a couple days but it was the correct part and my oven is now fixed ready for Xmas.
1. Person answered my call
2. Price quoted clearly
3. No long wait for repair
4. Arrived on time with call before hand so no waiting in.
I was expecting my fridge freezer was going to need a new compressor but Danny the engineer quickly discovered the fan was frozen. Once he had used his steamer to defrost it and reconnected the drain hose which had caused the issue everything was good. All fixed in no time and no mess. Very Happy and will use this company again
Outstanding service, the engineer was polite, efficient and knowledgeable.
Andy came out today. Washing machine repair done ever so efficiently. No fuss just a great job done.
Excellent communication from NAC throughout the process.
The engineer who carried out my repair was knowledgeable, professional and very smart in his appearance.
The engineer that repaired my cooker was excellent very easy going.,got on with the job , quite chatty,he was done before I knew it.tested all parts of the oven and replaced back in its unit.
It makes a change to report that a company had communications but this company kept me up to date with emails and texts. Then Chris was great. Polite, helpful, fixed the problem and gave sound advice.
Thanks!
timely, quick, efficient
I found NAC’s website easy to use and to book an engineer. I also found it helpful receiving text reminders and ETA information. The engineer was professional and informative. The job was carried out quickly and he cleaned up after the work was completed. I would definitely recommend.
Kept up to date when engineer would becoming.
Given full information of problem.
Price of call out when booking.
Would certainly use this company in future.
Engineer very amiable
Danny Collins was professional and friendly, explaining everything along the way.
The txt reminder and confirmation service was great too
Anna
