My husband contacted NAC as my mum had lost her ring in the washing machine. At the time of the booking we were informed that we might not have an engineer accept the job. Luckily that same day one of the engineers rang me and said the time time of when they will see us.
They were efficient, knowledgeable and understood the sentimental value of my mums ring. And when they finished, they made sure everything was working and back in place.
My mum was very pleased to have her ring returned to her. We definitely recommend NAC!