Kept up to date when engineer would becoming.
Given full information of problem.
Price of call out when booking.
Would certainly use this company in future.
Engineer very amiable
Danny Collins was professional and friendly, explaining everything along the way.
The txt reminder and confirmation service was great too
Anna
Very knowledgeable engineer, who gave us a few handy hints regarding our other appliances.
I was very pleased and impressed by the prompt action when my washing machine failed on me. It shows a company who communicate well with both customer and staff. I was kept in touch throughout. Paul arrived after a none too easy journey here as my road was closed and the only was to my village was by a difficult diversion. He worked tirelessly and checked my machine thoroughly . I would have no hesitation in recommending this Company.
First class service with very pleasant engineer
My washing machine was leaking and the engineer came out the next day, he told me what was causing the problem and the new part was ordered the same day, the same engineer was Dan and he came back after a few days to install it and explained everything that he was doing which was very helpful. I would call this company again if i ever have any more problems, and would recommend them to family and friends.
The service was excellent as was the engineer who was polite, friendly and professional.
Good knowledgeable engineer, on time, and a fast worker.
Took a little longer than expected for an engineer to be available. However on the day of the appointment, I had a call to let me know what time he was arriving and then the fault was identified and dealt with swiftly so really impressed with the competence and knowledge of the engineer. Didn’t even have to wait for any parts to be ordered! Great service.
Nice polite chap who seemed to know what he was doing. Same man on second visit after parts had been ordered. Efficient, bit expensive though.
Friendly helpful & knowledgeable staff nothing was too much
Engineer came out as promised. The part that had failed was really expensive so the freezer wasn’t worth fixing. The company have organised a replacement at a reasonable price so I am really happy with the service.
