Back office staff and engineer contacted me in advance to let me know when he would arrive.
Talked me through the process and determined the oven was fine rather than trying to sell me replacement parts that were not required.
Chris was great, very efficient and quick. No faults with him or his work.
Extremely pleasant young technician who tackled the problem efficiently and successfully.
Excellent front start to finish, couldn’t fault the service. Thank you.
Very good service.
Happy our oven is working again
Sorted problem no trouble good service
Easy to book, good communication, engineer was on time and fixed the problem quickly.
Really happy with the service
Wes quickly- said day bookings available
Really good engineer. He has diagnosed the fault and was extremely attentive and customer-focussed. A great guy.
Excellent response from call centre when I had an issue related to my own availability.
Called in morning to book engineer. Price fair and reasonable. Engineer arrived at 4:00pm same day. He was very knowledgeable, friendly and informative. Satisfied customer by 4:30.
Called Tuesday and engineer arrived on Wednesday afternoon. Sorted the problem and redid the electricians work and explained the problem to me. Quick and professional.
