Our Reviews

The experience of booking a repair from start to finish was an absolute Delight in all honesty. Helen was polite, friendly, and efficient.

I got immediate tracking information and a later time slot.

Matt arrived well ahead of time and let me know beforehand, checking that it was okay to come around and help me start my vehicle.

In no time at all, I was underway again. I’m feeling like I made the right decision with my insurance and roadside assistance.

I’m particularly impressed that the whole service is comprehensively, efficiently, and concisely documented in WhatsApp – I’m so fed up with companies that just use email and SMS – these are out-of-date technologies and not top-shelf/Frontline.

So, in all honesty, overarching kudos go to the executives who decided to manage this on WhatsApp, and to the Tech strategists (perhaps the customer service strategists) who recommended it.

An efficient service that was a pleasure to use.

Had a great experience from start to finish. Phoned to enquire about a repair to the fan oven of my range cooker. The call was taken by Leesa who was polite and courteous. Details were taken of the make etc and we were told it would cost £96 plus parts. The repair was booked in for the next day and we were told that the engineer (Mark) would contact us directly with a time. He contacted me the same day and also gave his contact number in case I needed to get in touch. He called to give a more accurate time on the day of the appointment. He arrived and quickly got on with the job. He was finished within about 45 minutes and I was very happy with the service and the cost. My oven is now working well. I would definitely recommend this company.

Arrived on time. Engineer seemed very knowledgeable, and quickly identified and rectified the problem.

Fast to answer my call and a engineer contacted me with in 20 mins to arrange a visit. Everything done very well. I would recommend giving them call.

Came on time polite and gave good advice

The engineer arrived when he said he would. He was very pleasant and quickly diagnosed the problem. When the part was delivered to him he returned and sorted the washing machine. Again, this was exactly when he promised. He was very helpful in lifting our tumble dryer back to its position on top of the washer.

Fantastic,,, installed my rang cooker duel fuel ,,,
Been quoted £220 but NAC charged £118
Definitely recommend

Quick response and a received a visit within a couple of days from ringing. Engineer came at the time he said , was very pleasant and explained what was happening, the work was done efficiently. Very happy.

Good service

Super efficient. Super polite.

From the initial contact with NAC for a freezer door repair there was ongoing communication. The engineer was excellent and very polite. Kept me informed on status as we needed a replacement part. Would definitely recommend their engineers from my recent experience.

Very straightforward booking. I knew the cost beforehand. Technician was professional and came with the necessary parts fitted them and left the appliance working perfectly.