The engineer came on time, did the repair work very fast, and had all the tools and spare parts he needed for this job. He was very knowledgeable, polite, and discreet. The person I talked with on the phone to book the appointment was polite and communication was very straightforward. The price was as expected, and booking the job was fast and easy
Excellent service!
Can highly recommend NAC
Communication excellent from the start.
They assigned me an engineer to repair my dishwasher. A visit to review appliance was soon arranged. information about ordering parts and expected arrival of these was clear and honest. Engineer did a really good job!
Our dishwasher wasn’t working properly and I came across this company. I filled in the screening question and stated we wanted an engineer to visit the same day. Within minutes I got a text with the engineers number. I called him and he said he would arrive in the afternoon. He inspected the appliance and we learnt that we needed to order a part. So we did that directly from the manufacturer, and once we got the part, the engineer came back and fit it without charging a second call out fee. Mustafa was the engineer and I can guarantee I’ll be using this company again if other appliances stop working!
Quick response to arranging an appointment. The engineering came within a couple of days and was polite and extremely knowledgeable with our model of cooker. He identified the issues and told us our options clearly. A quote for parts was received later that evening and we are to arrange their fitting when he has received the parts.
Even though we didn’t get our fridge freezer repaired we were given sound advise how to go forward and not waste any more time & money.
The engineer was friendly and efficient, good service
Explained everything even though my fridge freezer could not be repaired I will be recommending this company to others. service was first class
The engineer was very thorough, very honest, very clean and left the product back in the space that was necessary with a full report
Contacted NAC after our fridge/freezer stopped working overnight. Really easy to book online and they called same day with appointment. Prompted arrival and really polite service. Part had to be ordered, I was kept in contact with arrival time and was fitted day it arrived. Fantastic service and would definitely recommended
Arrived on time and was fast helpful knowledgeable.
would Highly recommend and we will be using them again without a doubt.
The engineer arrived on time, was courteous and professional throughout and managed to sort the problem with our fridge freezer.
We were advised of the cost beforehand and received the invoice within 24 hours. A very positive experience.
Excellent, speedy and professional.
