I wasn’t there but my sister reported to me that the engineer was very kind and fixed her washing machine quickly and very efficiently. Many thanks to you all and Merry Christmas
Arrived on time & fixed things promptly & efficiently. Good job. Would use again.
Great service prompt from the first phone call. Matthew the engineer arrived the next day, diagnosed the problem with the oven straight away, ordered the part and fitted soon as it arrived. Brilliant!!
Excellent service.
Excellent service. Technician turned up in the evening to ensure we had the oven working asap.
Fitted a new element within 30 mins.
I told you last week. Friendly and efficient and would use again if it should become necessary.
Nice lad Dan knows his job only thing thought £199 was bit expensive but work was great thanks
The engineer did a great job and was polite and personable. And he’s not your first to fit that description …
Excellent customer service provided full availability when I asked them to rearrange, which happened more than once, with plenty of options in terms of date/time of service. Good recommendations on what’s best for the customer, price-wise. Job done quickly.
It was very easy to book an online next day appointment, in the evening. I received excellent communication the next morning from the booking staff and the engineer. My neighbour met the engineer for me as I was working and was very impressed by his communication prior to the visit and he was friendly, professional and helpful face to face. He advised her what the issue was, and also notified me in an email. Although I won’t proceed with a repair due to the complexity of it, I was given sound advice to hopefully help the fridge/freezer through Christmas until I can replace it. I also used this company 18 months ago and would not hesitate to recommend them.
Great member of staff, easy to have in your home.
Weren’t able to repair it but the repair man was timely, really helpful and did identify the fault but can’t repair due to manufacturer not sharing their programmed panels.
