Our Reviews

Polite engineer
Gave costs and timings for repair

I want to thank your company & Christopher of course, for your honest appraisal of my fridge/freezer on 25 January. It no longer worked & I was advised that buying a new one was recommended because a replacement compressor would be costly & a warranty could not be guaranteed. Very honest. I did buy a new fr/fr.

Many thanks

Very good service from first contact to the repair being completed.

very efficient and sociable, came on time did the job and went

This was our first time using NAC. Unfortunately on this occasion it was not possible for the machine to be repaired. The drum had totally collapsed, whereas we had assumed that it just required the bearings to be replaced. However we were very impressed by your engineer who arrived promptly, was very pleasant and helpful and fully explained the problem. It was obvious that we required a new machine and so he asked your office to forward details of new machines which NAC had available. We would definitely use this company again.

Nice electrician, very good at his job, polite and did the job well

Engineer was on time and carried out repair quickly and efficiently. No mess. Very courteous.

Very professional outfit. Great communication, polite and knowledgeable engineer. Not the cheapest but definitely worth the little bit extra.

My washer worked when engineer started it.
so no repair needed.
but he said if problem returned he wound treat as same callout

The technician arrived exactly on time, a pleasant personable man who dealt with our issue . His work was clean and careful, and he gave advice on how to avoid the issue in the future,

Engineer arrived on time. Diagnosed fault and fitted new part immediately. Machine now working fine.

Quick and competent! Initial visit was the day after first contacting them. Part ordered and fitted promptly.
Calls answered quickly without maze of “press 1 for…” options and call centre obviously in UK