Very good customer care my call was received with positive attitude and communication was excellent. The engineer repaired my dishwasher within 24hours of my call and knew exactly what the problem was.
Thank you for speedy and efficient service.
Very friendly and efficient service.
Excellent service. Easy to book appointments. Arrived on time and quickly repaired my cooker. Would definitely use them again.
Promises kept – time and cost.
Knowledgeable and personable operative.
So easy to call office and book. Gave me an exact price and were very clear about any extras. James is literally a hero!! Washing machine had given up and uniforms were piling up! He fixed it so quickly. Really nice and friendly guy. Even checked up a few days later as there may have been a part that needed replacing, but he fixed it so well it doesnt need a new part!! Brilliant!
Quick, efficient, flexible & good communication
My Bloomberg oven wasn’t getting to temperature so I googled to find a local engineer. I came across NAC Repair by chance. The operator was helpful and efficient & explained everything to expect. When I would be contacted by an engineer & the flat cost & possible out of pocket costs if parts required. I was told an engineer would contact me & be out the next day which I was happy with. As it happened the engineer contacted me & came that afternoon and even called me half hour before arrival letting me know he was on his way. He was polite & got on with the job. Unfortunately he did not have the part required but ordered it & said he would contact me to install. I paid the flat call out fee & he said there was no further cost to install the new part I just had to pay for that & he then told me the amount of the new part & obviously checked that was ok before going ahead. He contacted me via text once the part was ordered & the expected delivery date. Once the part arrived he called me & we arranged installation which again was the same day. He arrived on time and installed the part & all is now working perfectly.
I have mentioned the service received by NAC Repair to a few people as to be honest this level of service stands out now a days! I couldn’t recommend them more and would highly recommend them to anyone with appliance issues thanks Plamen.
Wonderful service. Engineer Wayne fixed my oven and am now happily baking again. Very impressed with how tidy kitchen was left. Will use this company again and wholeheartedly recommend them for any large kitchen appliance electrical repairs. Brilliant.
The engineer, James Keith, was exceptional in his ability to diagnose the issues, repair and test my built-in microwave, test it and complete the task. This was a complex and difficult task. He had to solve problems and arrive at solutions. He was brilliant and spent almost 2 hours of his own unpaid time to effect the repair. James is without doubt the best engineer I have ever encountered. He simply refused to give up when he needed to adapt solutions and solved every problem. My microwave is as good as new. Only NAC could solve the problem and offered a repair. James Keith must be their best engineer. He could not have been more professional or more efficient. Thank you NAC and especially thank you James!
On time , made the repair no problems.
Very pleasant engineer & clean &did a good job.
The enginener was was very polite and quick at fixing it.
