From making the phone call to the actual service, the staff were polite and happy to help, Jason did a fantastic job on my washing machine, he was knowledgeable and explained everything, I will be using this company from now on.
Wendy was very helpful, polite and put me in touch with an engineer.
Dave was a really helpful man. The repair was done efficiently and with no mess.
First impression very good. Friendly, efficient, next day service arranged. Payment arrangements explained.
Really efficient very friendly and attention to detail however I’m not particularly comfortable with using subcontractors as the price as always higher using the middleman so I will obviously try and get other quotes first before making a commitment however I’m saying that very easy and friendly Call and very helpful from the lady I spoke to
My appliance was unrepairable , visit was honest and professional.
Really prompt and friendly service, unfortunately the problem with our machine was a lot bigger than we’d hoped and so we were recommended to get a new machine. Obviously this isn’t the fault of NAC though and they were really clear in explaining what the problem was, upfront about how much replacement parts would be, before giving us a good recommendation for a new machine and where to buy from. I’d absolutely recommend them to anyone.
Quick clear and concise correspondence.
Integrity of the engineer and my confidence in the quality advice he provided to me concerning my options
Becky was helpful and courteous.
Appointment with engineer arranged quickly.
Engineer arrived on time, identified fault and repaired quickly and efficiently. No new parts required which was good news.
Very good service, would definitely use again.
An excellent company to deal with. Everybody is very friendly, professional and knowledgeable. Danny the engineer gives you confidence that he can carry out the repairs, sources all the parts and provides a detailed breakdown of all costs.
Would always recommend
Arrived on time and quickly fixed our oven. Great customer experience.
