I wanted to get in touch to tell you that I have been v impressed with the service from start to finish. Your engineer has been brilliant and communication with me has been great throughout. I please pass on thanks to Rebecca as well. hope that I don’t have future repairs but I would happily use you again if I had the need and recommend you to others.
engineer was polite, on time and knowledgeable.
With the stress of my washing machine breaking.
I needed a pleasant bit of reassurance and help with this issue
Becky was very pleasant and very helpful on the phone and organised a call out for my house within 48 hours
Becky was very friendly and helpful. Engineer was booked quickly for 2 days time. Very happy with the customer service. Thank you
Quick and efficient
Impressed, my call was picked up by the call handler very quickly – no waiting in a queue or going through an automated system of numbers. Details provided on make, model number of my washing machine that needed attention by engineer as it was making a noise when spinning and an appointment made for the next day. Given the name of the engineer who would call me later today with a time slot for tomorrow.
Vicky was professional and helpful.
Great, friendly and helpful service
Quick and easy call … call out for tomorrow
Helpful and friendly
The most importan thing is that he was honest, straight to the point and gave me good advice regarding my fridge-freezer.
Rebecca was knowledgeable and confident that the engineer could help and made the booking process effortless.
