Vicky was very helpful and understood that the online booking wasn’t flexible enough for me to book an appointment there. Speaking in person meant I could say I had time restrictions to consider and also I could request a call back if you have any cancellations. She checked information so she could be more accurate with my booking and that was reassuring. Very flexible and knowledgeable.
Fast punctual and precise experience
Vicky was very helpful and friendly! She organised someone to come to our home very efficiently and made the whole experience completely stress free. We would 100% recommend this company to anyone else and thank Vicky for all of her help!
Good service, repaired our NEFF oven door now as good as new.
I couldn’t do the date he gave, so he was very helpful and found a different engineer that could come sooner
Booked Washing Machine call out. Pleasant demeanor. Efficient call. Gave me relevant information re call out charge and will liaise with my tenant directly.
Phone answered immediately by Rebecca who was very helpful and told our preferred engineer ( Ben) would be able to see us tomorrow
Polite and professional person
Had to make a 2nd visit with parts, no trouble
All fitted and tested
Maria was really helpful, and so efficient!
Yvonne was very friendly and efficient. She answered any questions and was friendlier than AEG service dept and more effective . Looking forward t Darren the engineer being as good later this week!
Excellent communication, very clear pricing. The engineer arrived within the allotted time and fixed the issue efficiently whilst explaining what he needed to do. Would definitely use NAC again.
The engineer arrived on time andwas helpful and informative so leaving me better prepared to tackle future problems of a similar nature
