Same day visit by engineer. Friendly and professional. Came on time. Good communication regarding ordering part and revisit to complete. Again turned up on time. Can’t fault the experience. Thankyou
From my first phone call to NAC to the visit next day from Mohammad I received a corteous, friendly and certainly professional response to my request for a potential repair to my aged gas oven and grill having previously been told it would be impossible to repair and better to buy a new built-in oven by three other sources – cost upwards of £1000! I was kept up to date via email and text regarding the engineer’s visit which was carried out by Mohammad most efficiently and can omly commend the Company to anyone who needs an exceptionally easy process from start to finish. Thank you very much.
I had imagined that my 25 year old Hoover washing machine would be beyond repair, and that parts would be obsolete and unobtainable. After 48 hours I was doing washing again with a ‘running repair’, and following prompt parts delivery over a Bank Holiday weekend I now have brand new carbon brushes in the vintage electric motor!
No further charge apart from the cost of the parts. Excellent service from local engineers.
The engineer seemed knowledgeable, was very polite, only a week before the engineer returned with parts and fixed the oven
Engineer arrived on time and was very knowledgeable and upfront regarding whether or not our fridge freezer was worth repairing.
A very good engineer solved the problem We thought we might have to purchase a new appliance so that was excellent
The engineer carried out a first rate job. Visits on time and effective.
Good Contact information. Easy Booking and repair effected quickly and efficiently. Friendly service.
We had never heard of NAC so certainly not used them before. Having rung through to book a call out and whilst everything was explained fully over the phone to us I suppose we were still a little skeptical.
We needn’t have worried, the fitter contacted us the previous day to confirm a rough ETA and upon his arrival we were confident that he knew what he was doing, nothing was rushed and the repair carried out effectively. Thanks
Your Engineer worked quickly and solved the problem.
A very good representative of your company.
Disaster – washing machine started leaking, do you purchase a new one now a days or get it repaired? A dilemma!
I contacted NAC and an appointment was confirmed for the next day and would include a reasonable call out / labour charge with no time limit as to how long it would take to identify the problem. Within half an hour the engineer had the machine pulled out and sourced the issue. The item required was £60, part ordered and three days later I was back in business ! An excellent service and would defiantly use again. Engineer was first class, knowledgeable and explained everything from start to finish. All tidy and left no mess. A 5* service.
The repair man was prompt polite and efficient, he had our oven doors working perfectly in no time. I have now booked them to sort my freezer out as well.
