Our Reviews

Efficient service from this company. Our Neff appliance failed and NAC sent out an excellent local repair man. The fault was quickly identified and needed a new part ordered. The repair was finished on a second visit.
It was good to know exactly what the cost of repair would be and we didn’t have to pay travel etc for the second one. So costs were accurate, reasonable and they stuck to contract.
Would use again

Polite informative knowledgeable.

The engineer was polite and friendly. He tried a number of things to identify the problem and eventually fixed it without the need for new parts. I was happy that I was only charged the call out fee.

My experience with you as a company has been fine up to a point! Your engineer who attended my call out has been extremely helpful and explained everything in detail so one will know if anything goes wrong in future. The problem has been getting appointments confirmed as my daughter is a teacher and cannot have her phone with her hence the reason why she was not able to confirm one of the call outs. Please give Kingston all the praise possible.

Prompt response and fast repair. Wife well pleased. Thank you.

Great communication from the team. Nick is an efficient friendly and professional engineer.
Very happy with the total service I received.
If the need arises I will definitely use them again

Engineer was prompt, polite and thorough. Tumble dryer repaired and working better than ever.

Same day call out and fixed within an hour

Very thorough check. Unfortunately appliance couldn’t be fixed.

Becky was so friendly and helpful. She listened to the issue I had with my fridge freezer and then explained what could be done and the cost and that an engineer could come the next day which was a great relief.
Very good customer service and very happy with the experience.
I then received text messages and emails to advise details of the visit and the contact for the engineer. Excellent communication

easy to book dishwasher repair;
straightforward communication to arrange to visit;
arrived on time;
repair was prompt and professiomal and for the previously agreed price.
recommended

The quick response to my initial phone call, the speed at which a temporary repair was carried out, and the quick follow-up visit to complete the repair.