After trying several other businesses who proclaim to fix all makes of washing machine and being disappointed with the response/ professionalism, it was so refreshing to have my call answered in such a knowledgeable and professional manner as displayed by Connor at NAC
Very helpfull polite and informative
Quick response. Very helpful. Clear guidance given re next steps/actions
Perfect experience dealing with Vicky (I failed the technical hurdle to review that call😩). Comms were perfect throughout. Ben couldn’t fix the hob issue because Neff won’t share the required software. Not his fault 👍. No hesitation recommending and calling on again should the need arise 👍
A very pleasant and polite and capable young man who just got on with the job in hand. He left the work area clean and tidy too. Thank him please.
Call answered quickly, details taken and understood appointment sorted.
Engineer was a lovely pleasant lad, sorted washing machine for me. Happy with service
First time we have used this Company. it was for an expensive Samsung Washing Machine. They attended the same day and completed a diagnosis tracing to the Mother board which was ordered. This around 4 days to come from the Manufacturer and was fitted as soon as it arrived.
The diagnosis was spot on and the machine was back as good as new.
The customer experience was first class, from the first call, first visit really quick and friendly competent engineer who was the same one who came back to fit the parts and test so no need to explain the issues.
We have already recommended to friends and would use again.
Engineerarrived and fixed problem quickly and efficiently. Very nice man.
Very impressed with the service and time in which the issue was resolved!
Very efficient and prompt service
Repair person was prompt for the appointment. He was polite and thoroughly professional in his manner and got to the cause of the problem which he solved quickly. Washing machine now works again without leaking. Very pleased.
