Dishwasher Repair Guides

Drainage issues are not uncommon in dishwashers, but there are a couple of things you can do to solve the issue yourself…

• Check your dishwasher filters
  • The filter in your dishwasher can often become blocked by food debris. Unfortunately, when this happens it can prevent your dishwasher from draining properly.
  • Remove your dishwasher filter and give it a thorough clean with hot soapy water before replacing it.
• Check the drain hose
  • The drain pipe at the back of your dishwasher can become kinked or clogged over time, meaning the water in your dishwasher is unable to drain away properly at the end of a cycle.
  • Make sure it isn’t tangled up or kinked. If you think it may be blocked, we recommend taking it off and giving it a good clean if you’re able to.
• Check the pump
  • If it’s neither of the above, then the fault could lie with your dishwasher’s drain pump. Unfortunately, this isn’t something we would recommend attempting to fix yourself at home due to the complexities involved.
  • If you think it could be your pump causing the drainage issue, please contact your local NAC repair engineer for assistance.

If you find that your dishes are coming out of your dishwasher still dirty after a full cycle, it could be down to a number of issues. Try the following to remedy the issue:

• Make sure you’re loading your dishwasher correctly
  • It might sound silly, but you really can load your dishwasher in the wrong way! Make sure that your dishes are not blocking the spray arms located at the bottom of the dishwasher and usually underneath the top basket.
  • Doing so ensures that water reaches all the dishes inside, allowing your appliance to get the job done properly.
• Consider your dishwasher detergent/tablets
  • If you find that your dishes come out of the dishwasher with stubborn stains still evident, then the fault could lie with your choice of dishwasher tablets. Try a different brand and see if the issue resolves itself.
  • Also, dishwasher salt can affect the cleaning ability of your dishwasher – check out our helpful guide on the Importance of Using Dishwasher Salt.
• Use the correct dishwasher cycle
  • Most people are guilty of choosing the eco mode every time and letting it do its thing. But unfortunately, if you have heavily soiled dishes or particularly stubborn stains then you may need to use a different setting. If you’re unsure which cycle to use, we recommend checking your manual.
• Ensure the spray arms are clean
  • Debris can often find its way into the holes in your spray arms and unfortunately, this means that water will not be able to reach your dishes as it should.
  • It’s important to regularly clean your spray arms to prevent this from happening. Check out our helpful video guide on Maintaining Dishwasher Spray Arms for more information.

It can be extremely irritating when you go to empty your dishwasher and your dishes are still dripping wet. Luckily there are a couple of things you can do right now to solve the problem!

• Make sure you’re using the correct settings on your dishwasher
  • Despite common beliefs, not all cycles on your dishwasher will dry your dishes at the end. Plus, older dishwasher models may require you to manually select a heated drying feature.
  • We recommend checking your dishwasher’s manual to determine the correct setting that will dry your dishes successfully.
• Ensure you’re not overloading your dishwasher
  • If your dishwasher is too full, then the hot air used to dry the dishes may not be given enough room to ventilate properly. Make sure you’re not over-filling your dishwasher and you’re not blocking the vents inside.
• Check your rinse aid
  • Rinse aid is vital in the drying process, as it allows the water to evaporate faster during the cycle. Check that you have rinse aid in your dishwasher. If you find that the rinse aid isn’t being used, try setting your dishwasher on a cleaning cycle to clear out any potential blockages.
• Check out our video guide on Common Dishwasher Drying Problems video for more information.

A leaky dishwasher is incredibly irritating in itself, but it can also lead to further issues and damage around your kitchen. If your dishwasher is leaking, try out some of the following suggestions:

• Check the seal around your dishwasher and the door
  • As it’s made of rubber, the gasket on your dishwasher can become brittle and damaged over time. When this happens there’s no longer a watertight seal and water will be able to leak out.
  • Replacing the seal is usually an easy job – just make sure you purchase the correct seal for your dishwasher model.
• Check the hose pipe
  • A loose connection with your water pipe could be the cause of a leaking dishwasher. Pull out your appliance and take a look at the back, ensuring that all pipes are secure and tightly screwed in place.
• View our helpful video guide on Common Reasons Why a Dishwasher Might Leak for more information.