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4.7 · 31,585 reviews on Trustpilot

Cooke & Lewis Appliance Repairs

We repair Cooke & Lewis appliances across the UK, from ovens and hobs to fridges and washers. You get a clear service charge agreed before the engineer arrives, covering labour, callout and VAT, with parts quoted separately first. Every repair is backed by a guarantee.

Get a quote 0333 016 9622 Phone lines closed overnight
Cooke & Lewis
4.7 · 31,585 reviews on Trustpilot
Fixed-price quotes Same/next-day visits UK-wide coverage
By the numbers

The track record behind your Cooke & Lewis repair.

Every figure here comes straight from our own job records, not marketing guesswork.

  • 250+ Repairs completed Cooke & Lewis, last 24 months
  • 1.9 days Average attendance from booking to visit
  • 93% First-time fix repaired right the first time
  • £70-£126 Typical repair cost service charge, quoted up front
Cooke & Lewis appliance repairs

Cooke & Lewis appliance playing up?

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Common faults

Common Cooke & Lewis faults, and what they cost.

These are the faults that bring us out to Cooke & Lewis appliances most often.

  • Oven or grill not heating

    £90–105
    32% of jobs

    A failed element, thermostat or temperature switch stops the oven or grill reaching heat. Most are a same-visit element swap.

  • Won't power on

    £80–104
    26% of jobs

    Dead displays, unresponsive buttons or a tripped supply usually trace back to a failed control board, knob or door interlock.

  • Dishwasher won't drain or wash

    £80–104
    22% of jobs

    A blocked pump or filter leaves water sitting in the base and the arms not spinning, so dishes come out dirty.

  • Fridge or freezer not cooling

    £70–104
    20% of jobs

    A faulty thermostat, fan or refrigerant problem means the cabinet won't hold temperature and food no longer stays cold.

Fault shares and price ranges are drawn from our own Cooke & Lewis job records over the last 24 months. Each price is the service charge covering labour, callout and VAT, with any parts quoted separately before work starts.

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What we repair

Cooke & Lewis appliances we fix.

Most Cooke & Lewis calls we get are built-in kitchen units: ovens that trip the electrics, dishwashers left full of water, hobs stuck on full heat. Our engineers cover every category below and carry the common spares on the van, so a good number of jobs are finished on the first visit.

Oven Repairs

Elements, fans, thermostats and door hinges put right, often on a single visit.

  • Not heating to temperature
  • Grill or fan not working
  • Tripping the house fuse
  • Control knob slipping or broken
View ovens repairs

Dishwasher Repairs

Drainage, pump, heating and control-panel faults traced and fixed properly.

  • Water not draining away
  • Leaking from the bottom of the door
  • Error codes like E1 or E7
  • Buttons or display not responding
View dishwashers repairs

Hob Repairs

Gas, ceramic and induction hob faults sorted, from dead rings to runaway heat.

  • A ring that won't switch off
  • One or more rings not working
  • Error codes such as F1
  • Burner not lighting or staying lit
View hobs repairs

Cooker Hood Repairs

Extraction and motor problems fixed, including downdraft units that jam halfway.

  • Light works but fan doesn't
  • Not extracting properly
  • Loud or rattling noise
  • No power to the control panel
View cooker hoods repairs

Fridge Freezer Repairs

Cooling, thermostat and fan faults resolved so food stays at the right temperature.

  • Fridge not cooling enough
  • Freezer not staying frozen
  • Fridge freezing food it shouldn't
  • Icing up at the back
View fridge freezers repairs

Range Cooker Repairs

Ovens, grills and hobs on larger range cookers diagnosed and repaired.

  • Oven not heating up
  • Grill won't get hot
  • Tripping the electrics
  • Door not closing correctly
View range cookers repairs
Why NAC

A Cooke & Lewis repair, done properly.

Cooke & Lewis appliances are mostly built-in kitchen units, so a tidy, careful repair matters as much as the fix itself. Our engineers work on these ovens, hobs and dishwashers regularly, which means faults get diagnosed quickly and a good share of jobs are finished on the first visit.

We tap our parts supply network to keep the right components moving, including harder-to-find items for older models that are still earning their keep in UK kitchens. Where a part is needed, you'll see the cost before we order it.

  • Engineers fully trained across every appliance type and brand we attend.
  • Quality spare parts sourced through our own supply chain, quoted before we fit them.
  • Same or next-day visits where the part is already on the van.
  • One service charge agreed up front covering labour, callout and VAT. No diagnostic fee.
  • Every repair backed by a guarantee under our terms and conditions.
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before about 3pm and there's usually an engineer free the next working day, often sooner when the part is already stocked.

  • Every repair guaranteed

    Completed repairs are backed by a guarantee, with the length set by the parts we fit and confirmed under our terms and conditions.

  • No hidden charges

    One service charge agreed before any work starts, covering labour, callout and VAT. Parts, if needed, are quoted separately first.

  • Fully trained engineers

    Our engineers are trained by us across every appliance and brand we attend, fully insured and DBS-checked for your peace of mind.

Book a repair 0333 016 9622 Phone lines closed overnight
Customer reviews

See what Cooke & Lewis owners think.

Every review below comes from a real NAC customer and is independently checked by Trustpilot, so what you read is exactly what people experienced when we repaired their Cooke & Lewis appliance.

Trustpilot
4.7/ 5

Rated Excellent from 31,585 reviews

Very quick. Not too bad a price. The engineer was very knowledgeable and naturally friendly. Did a very quick and excellent repair to my built in oven. It now works at the correct temperature.
Christine C. TA1 · Oven
When our oven stopped warming up I contacted NAC. The process was quick and easy to make an appointment. Price was visible with no hidden extras and most importantly came when promised. Charlie quickly identified the problem and ordered the part. Excellent.
Kevin S. HU5 · Oven
Very helpful customer service. Issue diagnosed very quickly, parts ordered and return visit booked promptly. Would recommend.
Sally NR15 · Range cooker
Polite staff, quick to answer, engineer was on the road and came within 15 minutes of me talking to the company. Clean and efficient and diagnosed the issue quickly. They emailed the cost of the part and returned to fit it. 5 stars.
John L. NG13 · Dishwasher
Superb job done by a very efficient young chap, well younger than me anyway. We're both disabled pensioners so needed the oven repaired as soon as possible. So pleased.
David L. NR25 · Oven
Great service, easy to book and at a fair price.
Adriana PE28 · Hob
Book a repair

Ready to book your Cooke & Lewis repair?

Get a fixed service charge agreed before the engineer sets off, or talk it through with our UK booking team on 0333 016 9622. Parts, if needed, are always quoted first.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home
Nationwide coverage

Covering homes right across the UK, from the Highlands to the south coast.

We're a UK-wide network of independent, experienced engineers, reaching the vast majority of postcodes.

Get a quote 0333 016 9622 Phone lines closed overnight
  • England, Scotland & Wales
  • Most UK postcodes covered
  • 662,820+ repair bookings
  • Fixed price, repair guarantee