David
NAC engineer
Recent appliances
- Fridge Freezers
- Washing Machines
- Dishwashers
- Ovens
- Tumble Dryers
Recent brands
- Bosch
- Beko
- Samsung
- Hotpoint
- Zanussi
Recent areas
- Stockton-on-Tees
- Middlesbrough
- Durham
Appliance trouble in Thornaby-on-Tees? We'll fix it fast.
When a washing machine, oven, fridge or dishwasher stops playing fair, our independent engineers get it working again, often the same or next working day. You pay one fixed service charge covering all labour, callout and VAT, and every repair we finish is guaranteed under our terms.
Coverage check · 60 seconds
Get an engineer to your door.
- Covering Thornaby-on-Tees
- Same or next-day visits
- Guaranteed repairs
328+ towns & cities covered
By the numbers
Our repair record in Thornaby-on-Tees.
Every figure below comes from real jobs we've carried out for households across Thornaby-on-Tees, nothing rounded up to look good.
- 160+ Repairs completed in the last 24 months
- 1.7 days Average attendance from booking to visit
- 94% First-time fix repaired right the first time
- £75-£118 Typical repair cost fixed service charge, up front
Common faults
The appliance faults we see most in Thornaby-on-Tees.
These are the faults that bring our engineers out to local homes most often.
-
Won't power on
£96–11022% of jobsDead with no lights or response, often a tripped supply, blown fuse, failed switch or control board fault.
-
Not heating
£96–10818% of jobsA failed element, thermostat or heat pump means ovens, dryers and washers never reach the right temperature.
-
Leaking water
£96–11016% of jobsPerished door seals, split hoses or a blocked outlet let water pool under the machine or escape from the door.
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Noisy operation
£98–11715% of jobsWorn bearings, a loose pump or a trapped foreign object causing grinding, banging or rattling during a cycle.
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Won't drain or spin
£96–10815% of jobsWater left standing in the drum, usually a blocked filter or pump, a kinked outlet hose or a worn belt.
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Error code showing
£98–11814% of jobsA code or flashing light flagged by the control board, pinpointed on the visit before we quote any parts.
Shares and price ranges are drawn from aggregated repairs across the Thornaby-on-Tees area over the last 24 months. Prices shown are the fixed service charge covering labour, callout and VAT; parts, if needed, are quoted separately first.
What we repair
Every appliance in your Thornaby-on-Tees kitchen, covered
From the washer that runs most days to the freezer you only notice when it stops. Our independent engineers work across every major brand and carry the common spares in the van, so many faults in Thornaby-on-Tees get sorted on the first visit.
Washing Machine repairs in Thornaby-on-Tees
Door seals, pumps, bearings and control boards put right, usually in a single visit.
- Not spinning or draining
- Leaking from the door or drawer
- Tripping the electrics
- Error code showing
Fridge Freezer repairs in Thornaby-on-Tees
Cooling faults, icing drawers and noisy fans diagnosed and fixed properly.
- Not cooling to temperature
- Drawers icing up
- Water pooling underneath
- Buzzing or loud noise
Dishwasher repairs in Thornaby-on-Tees
Drainage blockages, dead power and error codes cleared so cycles finish clean.
- Not draining or standing water
- No power or won't start
- Error code showing
- Tripping the electrics
Oven repairs in Thornaby-on-Tees
Failed elements, faulty fans and dodgy timers replaced to get the heat back.
- Not heating or slow to warm
- Tripping the electrics
- Fan not turning
- Control knob or timer faulty
Tumble Dryer repairs in Thornaby-on-Tees
Heating problems, drum belts and sensor faults handled on both vented and heat pump models.
- Not heating or not drying
- Drum not turning
- Error code showing
- Overheating and tripping the fuse
Washer Dryer repairs in Thornaby-on-Tees
Combined wash and dry faults traced across both functions and fixed in one go.
- Not heating on the dry cycle
- Drum not spinning
- Door won't open
- Error code on wash or dry
Why NAC
Why people pick NAC.
- Fast appointments
Book by early afternoon and there's usually an engineer free to call the next working day, with same-day slots when one's open.
- Every repair guaranteed
Each repair we complete is backed by a written guarantee, with the cover period set by the parts fitted and confirmed in our terms.
- One fixed price
You agree the service charge before we start. It covers labour, callout and VAT, with parts quoted separately first if any are needed.
- Fully trained engineers
Our independent engineers are trained in-house across every major brand and appliance, and they carry common spares to fix faults on the first visit.
Your local team
Meet the engineers covering Thornaby-on-Tees.
Ashlee
NAC engineer
Recent appliances
- Dishwashers
- Washing Machines
- Fridge Freezers
- Ovens
- Range Cookers
Recent brands
- Bosch
- Samsung
- Neff
- Hotpoint
- Rangemaster
Recent areas
- Middlesbrough
- Stockton-on-Tees
- Thornaby-on-Tees
Areas we cover
Postcodes we cover in Thornaby-on-Tees.
TS1
- Central
- Newport
- Park
TS2
- Billingham
- Central
- Newport
TS3
- Berwick Hills
- Pallister
- Brambles
- Thorntree
- Central
- Newport
- North Ormesby
- Ormesby
- Park End
- Beckfield
TS4
- Central
- Ladgate
- Longlands
- Beechwood
- Marton
- Park
TS5
- Acklam
- Ayresome
- Kader
- Ladgate
- Linthorpe
- Newport
- Park
- Trimdon
TS6
- Dormanstown
- Eston
- Grangetown
- Normanby
- South Bank
- Teesville
TS7
- Great Ayton
- Guisborough
- Hutton
- Hutton Rudby
- Osmotherley
- Ladgate
- Marton
- Normanby
- Nunthorpe
- Ormesby
- Park End
- Beckfield
TS8
- Coulby Newham
- Hemlington
- Hutton Rudby
- Osmotherley
- Kader
- Ladgate
- Marton
- Nunthorpe
- Southern Villages
- Stainton
- Thornton
TS9
- Great Ayton
- Helmsley
- Sinnington
- Hutton
- Hutton Rudby
- Osmotherley
- Stokesley
TS15
- Hutton Rudby
- Osmotherley
- Ingleby Barwick
- Morton-on-Swale
- Appleton Wiske
- Southern Villages
- Yarm
TS16
- Eaglescliffe
TS17
- Ayresome
- Ingleby Barwick
- Mandale
- Victoria
- Newtown
- Southern Villages
- Stainsby Hill
- Stainton
- Thornton
- Stockton Town Centre
- Trimdon
- Village
TS18
- Billingham
- Eaglescliffe
- Fairfield
- Grangefield
- Hartburn
- Newtown
- Norton
- Ropner
- Stockton Town Centre
TS19
- Bishopsgarth
- Elm Tree
- Fairfield
- Grangefield
- Hardwick
- Salters Lane
- Hartburn
- Newtown
- Roseworth
- Stockton Town Centre
TS20
- Newtown
- Northern Parishes
- Norton
- Stockton Town Centre
TS21
- Bishopsgarth
- Elm Tree
- Eaglescliffe
- Fairfield
- Hardwick
- Salters Lane
- Hartburn
- Newtown
- Northern Parishes
- Roseworth
- Sadberge
- Middleton St George
- Sedgefield
- Trimdon
- Wingate
TS22
- Billingham
- Wolviston
- Fens
- Greatham
- Newtown
- Northern Parishes
- Rural
- Sedgefield
TS23
- Billingham
- Fens
- Greatham
- Newtown
Customer reviews
Trusted by households in Thornaby-on-Tees.
Don't just take our word for it. Every review below is from a real NAC customer and independently verified by Trustpilot, including plenty from homes right across Thornaby-on-Tees.
Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
Engineer arrived on time, was very courteous, cleaned area and made sure appliance was working before leaving
Great service from David who repaired my dishwasher. Arrived on time and very efficient. I would highly recommend.
Honest, prompt and polite
Sally was polite helpful and sorted issues quick and efficiently. Thank you.
Good communication, flexible time slots, confident workman
Easy and efficient
Not just the big appliances
We also fix coffee machines.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Thornaby-on-Tees home by the same engineers you'd trust with your washing machine.
- Descaling faults, blockages and weak flow
- Leaks, faulty pumps and pressure loss
- Grinder jams and no-power faults
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Common questions
Frequently asked questions.
A few things Thornaby-on-Tees homeowners ask us before they book. If your question isn't here, our team will happily talk it through.
Still got a question? Our team are happy to help.
How much does a repair cost?
You'll get a fixed service charge quoted before an engineer comes out, covering all labour, callout and VAT. The only extra is parts, and if any are needed we quote those separately for you to approve before any work starts.
How quickly can you attend?
Often the same or next working day across Thornaby-on-Tees where there's a slot free. Booking before early afternoon gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the exact length depends on the parts fitted. The cover that applies to your job is set out in our terms and conditions.
Are your engineers qualified?
Our engineers are trained in-house across every major brand and appliance, with years of hands-on experience. They're independent, fully insured and carry common spares so many faults are sorted on the first visit.
Book a repair
Ready to get your appliance fixed?
Tell us what's gone wrong and grab a fixed-price quote in a couple of minutes online, or chat it through with our UK booking team on 01642 680 888.
- Fixed-price quotes
- Repair guarantee
- UK booking team
