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4.7 · 30,871 reviews on Trustpilot
Fridge freezer repairs · Sunderland

Fridge freezer packed in? We'll fix it fast.

4.7 · 30,871 reviews on Trustpilot

From a freezer that won't stay cold to a fridge that's frosting over or leaking, our engineers repair fridge freezers of every make across Sunderland. Most jobs are diagnosed and sorted in your home, often the same or next working day, at a fixed price with the labour, callout and VAT all included and a guarantee on the work.

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Book an engineer to your door.

  • UK-wide coverage
  • Same or next-day visits
  • Repair guarantee
326+ towns & cities covered
By the numbers

The track record behind your fridge freezer repair.

We only quote figures we can stand behind, drawn from our own Sunderland job records.

  • 196 Repairs completed in the last 24 months
  • 1.4 days Average attendance from booking to visit
  • 68% First-time fix sorted on the first visit
  • £79–170 Typical repair cost fixed price, up front
Fridge Freezers repairs in Sunderland

Is your fridge freezer on the blink?

Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

Common fridge freezer faults, and what they cost.

These are the fridge freezer faults our engineers get called out to most across Sunderland.

  • Fridge not cooling

    £80–150
    28% of jobs

    A failed fan, thermostat or gas fault stops the fridge holding temperature. We diagnose the cause and replace the faulty part.

  • Freezer not freezing

    £80–150
    20% of jobs

    The freezer runs but food thaws, often a compressor, fan or sensor issue. We test the cooling system and fix what's failed.

  • Frost or ice build-up

    £80–140
    16% of jobs

    Ice packing behind the back panel points to a defrost heater or timer fault. We clear it and renew the failed component.

  • Leaking water

    £80–130
    14% of jobs

    Water pooling at the base usually means a blocked defrost drain. We flush the outlet and check the seals and drip tray.

  • Over-freezing the fridge

    £80–140
    12% of jobs

    A stuck thermostat or control fault freezes food on the fridge shelves. We recalibrate or replace the part controlling the temperature.

  • Error code or beeping

    £80–160
    10% of jobs

    A code on the display or constant beeping flags an electronic or sensor fault, diagnosed on the visit and repaired at the board.

Fault frequencies and price ranges come from our own Sunderland fridge freezer repairs over the last 24 months. Your quote is confirmed before we attend.

Transparent pricing

Clear, fixed-price fridge freezer repairs.

Most fridge freezer repairs in Sunderland land in the range below. You'll get a fixed price before any work starts, covering labour, callout and VAT, with no separate diagnostic fee.

  • Fixed price agreed before any work
  • Genuine or OEM-grade parts
  • Repair guarantee
Get a fixed quote 0333 016 9622 Phone lines closed overnight
Typical fridge freezer repair
£79£170

Parts and labour, based on 196 fridge freezer repairs over the last 24 months.

Common repairs
  • Minor fault (door seal, thermostat, light) £79–110
  • Common repair (fan, defrost heater, sensor) £95–140
  • Major component (compressor, control board, re-gas) £140–170

Every figure is a guide. We confirm the exact fixed price with you on site before starting, and you only pay if you choose to go ahead.

Brands we service

Fridge freezer brands we repair.

Our Sunderland engineers work on fridge freezers from every major manufacturer, so whatever badge is on your kitchen appliance, it's almost certainly a make we handle week in, week out.

How it works

Booking your fridge freezer repair, step by step.

  1. 01

    Book a visit

    Get a quote online or call our UK booking team. Tell us the make, model and what your fridge freezer is doing, and we'll match you with an engineer covering Sunderland.

  2. 02

    Engineer attends

    We'll confirm a time window and turn up in a stocked van, often the same or next working day where availability allows, ready to tackle the common fridge freezer faults on the spot.

  3. 03

    Diagnosed and quoted

    Your engineer finds the fault and gives you a fixed price before any work begins. Most repairs are finished on the same visit, and every repair is guaranteed under our terms.

Common questions

Frequently asked questions.

Straight answers on cost, timing, guarantees and brands for fridge freezer repairs - the questions our booking team field most often.

Our team are happy to talk it through

How much does a fridge freezer repair cost?
You'll get a fixed service charge before an engineer comes out, covering labour, callout and VAT. The only extra is parts if they're needed, and we quote those separately for you to approve before any work starts.
How quickly can you attend in Sunderland?
Often the same or next working day where we have availability. Booking earlier in the day gives you the best chance of a next-day slot, and we'll confirm a time window before we set off.
Is the repair guaranteed?
Yes, every fridge freezer repair we complete is backed by a guarantee. The exact length depends on the parts fitted and is set out in our terms and conditions.
Are your engineers qualified to fix any brand?
They are. Our engineers are fully trained by us across all makes and appliances, so they can repair any fridge freezer brand, and they're insured and experienced with the faults we see most in Sunderland.
Book a repair

Ready to book your fridge freezer repair? Get started.

Get a fixed-price quote online in a couple of minutes, or talk it through with our UK booking team on 0191 9175 159. We cover Sunderland and can often attend the same or next working day.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home