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4.7 · 31,239 reviews on Trustpilot

Appliance playing up? Let's get it fixed.

When a washing machine, oven or fridge gives up in Hemel Hempstead, our independent engineers come to you and put it right. You'll have a fixed service charge agreed before anyone visits, with any parts quoted separately, and every repair we finish is backed by a guarantee.

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  • Covering Hemel Hempstead
  • Fixed service charge upfront
  • Guaranteed repairs
328+ towns & cities covered
By the numbers

Our repair record in Hemel Hempstead.

Every figure here comes straight from our job records around Hemel Hempstead, not a marketing brochure.

  • 406 Repairs completed in the last 24 months
  • 2 days Average attendance from booking to visit
  • 95% First-time fix repaired right the first time
  • £70-£132 Typical service charge agreed before we attend
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The faults we fix most in Hemel Hempstead.

These are the problems we get called out to most across Hemel Hempstead homes.

  • Not heating

    £85–160
    21% of jobs

    A failed element, thermostat or ignition stops an oven, hob or dryer reaching temperature. We test the circuit and replace the part that's gone.

  • Won't drain or spin

    £85–150
    18% of jobs

    Washing machines and dishwashers left with water in the drum usually have a blocked pump or filter, or a tired drain pump that needs swapping.

  • Leaking water

    £85–150
    16% of jobs

    Perished door seals, split hoses or a loose connection let water escape. We trace the source and renew the worn part.

  • Tripping the electrics

    £80–155
    15% of jobs

    An appliance that trips the fuse board or shuts off mid-cycle often has a shorted element, pump or wiring fault we isolate and repair.

  • Not cooling

    £90–165
    15% of jobs

    Fridges and freezers that won't get cold tend to have a failing thermostat, fan or compressor relay. We diagnose it and fit the right part.

  • Error code showing

    £85–160
    14% of jobs

    A code flagged by the control board points to a specific fault, from drainage to door locks. The engineer reads it and confirms the fix on the visit.

Fault frequencies and price ranges are drawn from our completed Hemel Hempstead jobs over the last 24 months. Your service charge is agreed upfront, with any parts quoted separately before work starts.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Repairs for every appliance in your home.

From the machines you run daily to the ones that only appear at weekends, our engineers cover the big names across Hemel Hempstead: Bosch, Hotpoint, Beko, Samsung, Miele, Neff, AEG and plenty more. Whatever has stopped working in your kitchen or utility room, chances are we fix it.

Washing Machines

Washing Machine repairs in Hemel Hempstead

Draining faults, spin problems, leaks and error codes, diagnosed and fixed on the visit.

  • Not draining or spinning
  • Leaking from the door or underneath
  • Loud or grinding noise on spin
  • Door lock jammed shut
View washing machine repairs
Dishwashers

Dishwasher repairs in Hemel Hempstead

From standing water to error codes and cold cycles, we get the dishes coming out clean again.

  • Not draining or standing water
  • Not cleaning or heating properly
  • Beeping and stopping mid cycle
  • Door latch failed or dropping open
View dishwasher repairs
Fridge Freezers

Fridge Freezer repairs in Hemel Hempstead

Cooling problems, icing up, faulty seals and noisy compartments, sorted before food spoils.

  • Fridge or freezer not cooling
  • Icing up inside
  • Door seal worn or sticking
  • Ice maker not working
View fridge freezer repairs
Ovens

Oven repairs in Hemel Hempstead

No heat, tripping electrics or broken doors, we handle the faults that stop dinner in its tracks.

  • Not heating or slow to warm
  • Tripping the electrics
  • Fan not working
  • Broken door hinge or glass
View oven repairs
Washer Dryers

Washer Dryer repairs in Hemel Hempstead

When the wash works but the dry won't, we track down the heater, drum and error faults.

  • Washes but won't dry
  • Not heating on the dry cycle
  • Stopping mid cycle
  • Drum not turning
View washer dryer repairs
Range Cookers

Range Cooker repairs in Hemel Hempstead

Multiple ovens, gas hobs and grills on one appliance, all covered by our engineers.

  • Main or second oven not heating
  • Tripping the electrics
  • Grill not working
  • Broken knobs or door catch
View range cooker repairs
Tumble Dryers

Tumble Dryer repairs in Hemel Hempstead

Cold air, drums that won't turn and stalled cycles, put right so laundry dries again.

  • Not heating, only cold air
  • Drum not rotating
  • Stops part way through a cycle
  • Humming but not starting
View tumble dryer repairs
Microwaves

Microwave repairs in Hemel Hempstead

Built-in or freestanding, we fix microwaves that won't heat, trip out or throw error codes.

  • Not heating food
  • Tripping the electrics
  • Crackling or magnetron fault
  • Display part working
View microwave repairs
Hobs

Hob repairs in Hemel Hempstead

Gas and electric hobs with rings out of action or ignition trouble, back to full use.

  • One or more rings not working
  • Ignition not lighting the burners
  • Gas cutting off when knob released
  • Drawing heat when switched off
View hob repairs
Cookers

Cooker repairs in Hemel Hempstead

Freestanding cookers with oven, grill or hotplate faults, diagnosed and repaired on site.

  • Oven or grill not heating
  • Won't light or lights with a match
  • Faulty door hinge
  • Fan or element failure
View cooker repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and we can often get an engineer to you the next working day, with a time slot confirmed in advance.

  • Repairs guaranteed

    Every completed repair is backed by a guarantee, with the length set by the parts we fit and spelled out in our terms.

  • Fixed price upfront

    You agree the service charge before anyone visits. It covers labour, callout and VAT, with any parts quoted separately first.

  • Fully trained engineers

    Our engineers are trained in-house across every make and appliance, and each one is DBS-checked and insured before they reach your door.

Book a repair 0333 016 9622 Phone lines closed overnight
Your local team

Meet the engineers covering Hemel Hempstead.

Ashlee

NAC engineer

Recent appliances

  • Dishwashers
  • Washing Machines
  • Fridge Freezers
  • Ovens
  • Range Cookers

Recent brands

  • Bosch
  • Samsung
  • Neff
  • Hotpoint
  • Rangemaster

Recent areas

  • Luton
  • Hemel Hempstead

Colin

NAC engineer

Recent appliances

  • Fridge Freezers
  • Ovens
  • Range Cookers
  • Cookers
  • Wine Chillers

Recent brands

  • Samsung
  • AEG
  • Bosch
  • Hotpoint

Recent areas

  • Luton
  • Hemel Hempstead
  • Berkhamsted
  • St Albans
  • Watford

Taf

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Range Cookers

Recent brands

  • Bosch
  • Neff
  • Samsung
  • AEG
  • Hotpoint

Recent areas

  • Hemel Hempstead
  • Tring
  • Berkhamsted
Areas we cover

Postcodes we cover in Hemel Hempstead.

AL1
  • Bernards Heath
  • Clarence
  • Cunningham
  • Hill End
  • Marshalswick
  • Sopwell
  • St Peters
  • Verulam
AL3
  • Batchwood
  • Bernards Heath
  • Caddington
  • Harpenden
  • Hill End
  • Redbourn
  • Sandridge
  • Wheathampstead
  • St Peters
  • Verulam
  • Watling
AL4
  • Codicote
  • Kimpton
  • Colney Heath
  • Cunningham
  • Hill End
  • London Colney
  • Marshalswick
  • Jersey Farm
  • Sandridge
  • Wheathampstead
  • Shenley
  • Welham Green
  • Hatfield
HP1
  • Hemel Hempstead Town
  • Boxmoor
  • Chaulden
  • Warners End
  • Gadebridge
  • Grovehill
  • Adeyfield
  • Berkhamsted
  • Bovingdon
  • Flaunden
  • Chipperfield
  • Ashridge
  • Watling
HP2
  • Hemel Hempstead Town
  • Adeyfield
  • Apsley
  • Corner Hall
  • Grovehill
  • Highfield
  • Leverstock Green
  • Woodhall Farm
  • Redbourn
  • Verulam
  • Watling
HP3
  • Bennetts End
  • Nash Mills
  • Apsley
  • Corner Hall
  • Adeyfield
  • Leverstock Green
  • Bovingdon
  • Flaunden
  • Chipperfield
  • Kings Langley
  • Abbots Langley
  • Bedmond
  • Gade Valley
  • Sarratt
  • Chorleywood
  • Verulam
HP4
  • Berkhamsted
  • Berkhamsted Castle
  • Northchurch
  • Aldbury
  • Wigginton
  • Ashridge
  • Tring
  • Ivinghoe
  • Caddington
  • Chesham
HP5
  • Chesham
  • Chesham Bois
  • Amersham
  • Bovingdon
  • Flaunden
  • Chipperfield
  • Chalfont St Giles
  • Little Chalfont
HP6
  • Amersham
  • Chesham Bois
  • Chesham
  • Chalfont St Giles
  • Little Chalfont
  • The Missendens
HP7
  • Amersham
  • Chesham Bois
  • Beaconsfield
  • Chalfont St Giles
  • Little Chalfont
  • Penn
  • Tylers Green
  • Loudwater
  • The Missendens
HP8
  • Chalfont St Giles
  • Chalfont St Peter
  • Little Chalfont
  • Amersham
  • Chesham Bois
  • Chorleywood
  • Maple Cross
WD3
  • Rickmansworth Town
  • Mill End
  • Maple Cross
  • Chorleywood
  • Sarratt
  • Chalfont St Peter
  • Chalfont St Giles
  • Little Chalfont
  • Moor Park
  • Eastbury
  • Northwood
  • Harefield Village
  • Dickinsons
  • Durrants
  • Penn
  • Park
WD4
  • Kings Langley
  • Abbots Langley
  • Bedmond
  • Gade Valley
  • Holywell
  • Bovingdon
  • Flaunden
  • Chipperfield
  • Chorleywood
  • Sarratt
WD5
  • Abbots Langley
  • Bedmond
  • Gade Valley
  • Holywell
  • Leavesden
  • St Stephen
WD17
  • Watford Central
  • Callowland
  • Nascot
  • Holywell
  • Oxhey
  • Park
WD18
  • Watford Central
  • Oxhey
  • Oxhey Hall
  • Moor Park
  • Eastbury
  • Holywell
  • Dickinsons
  • Hayling
  • Vicarage
  • Park
WD24
  • Callowland
  • Nascot
  • Tudor
  • Woodside
  • Leggatts
  • Holywell
WD25
  • Aldenham
  • Bushey
  • Bushey St James
  • Leavesden
  • Meriden
  • Stanborough
  • Woodside
  • Leggatts
  • Holywell
  • St Stephen
Customer reviews

What Hemel Hempstead homeowners say.

Every review below comes from a real NAC customer and is checked independently by Trustpilot, so you're reading honest feedback from people who've had our engineers out to their homes across Hemel Hempstead.

Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
The engineer was knowledgeable and fixed the fault quickly and efficiently. Would use again.
Denise S. HP2 · Fridge freezer
Prompt service and well informed, and a nice person too.
Michael G. HP2 · Washing machine
The engineer was very good. There were a couple of niggly bits, which he sorted out efficiently. Couldn't recommend the company high enough.
Michael E. HP2 · Washing machine
Was very easy to talk to and polite. Also arranged a call out for the next day.
John C. HP1 · Washing machine
First of all the phone was answered very quickly, which rarely happens anywhere nowadays. The lady I spoke to was friendly and helpful, and the appointment was arranged for a few days later. The engineer phoned to rearrange as the part hadn't arrived in time, and when he came he did the repair very quickly. Impressed from beginning to end.
Susan F. HP1 · Dishwasher
Taf, the engineer who repaired our fridge freezer, was knowledgeable, professional and polite and did a great job.
Rob B. HP2 · Fridge freezer
Taf was up front about the issue, told me the machine needed a new valve, and said he would get a cost and email within a few hours, which he did. We agreed a date and time, he arrived, fixed it, and I now have clean clothes.
Beverley C. HP2 · Washer dryer
Taf was professional and very competent. The repair on my oven was done quickly, efficiently and priced well. Most impressed with this company. If I have any more problems with my appliances I won't hesitate to use them again.
David HP1 · Range cooker
The engineer, Taf, arrived on time and was really good at explaining everything to us in simple ways. He is a very kind and courteous engineer. Thanks Taf!
Fungisai M. HP2 · Washing machine
A coffee machine of the type NAC engineers repair in Hemel Hempstead
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Hemel Hempstead home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and the team will ring you back shortly.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Frequently asked questions.

A few of the things Hemel Hempstead homeowners ask us most before booking. If yours isn't covered here, the team is a quick call away.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to talk it through.

How much does a repair in Hemel Hempstead cost?
You agree a fixed service charge before an engineer comes out, covering all labour, the callout and VAT. The only extra is parts, and if any are needed we quote those separately for your approval before any work begins.
How quickly can you get an engineer to me?
Across Hemel Hempstead we average around two days from booking to visit, and a same or next working day slot is often possible. Book early in the day for the best chance of a quick appointment, with your time confirmed in advance.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the exact length depends on the parts we fit. The full details are set out in our terms and conditions.
Are your engineers qualified to repair my appliance?
All NAC engineers are trained in-house across every make and appliance, and each one is DBS-checked and fully insured. They carry years of hands-on experience with the big brands you'll find in most kitchens.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and we'll agree a fixed service charge before an engineer heads to your Hemel Hempstead home. Prefer to chat it through? Call the UK team on 01442 502 445.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home