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4.7 · 32,814 reviews on Trustpilot

Appliance Repair Engineers in Dorking

When a washer, oven or fridge gives up, our independent engineers get it working again, usually within a day or two. You'll have a fixed service charge agreed before we arrive, and every repair we complete is backed by a guarantee.

Coverage check · 60 seconds

Book a Dorking engineer today.

  • Any make repaired
  • Fixed service charge upfront
  • Repairs guaranteed
Local engineers covering Dorking
Your local team

Meet the engineers covering Dorking.

Liam

NAC engineer

Recent appliances
Fridge Freezers Washing Machines Dishwashers Ovens Washer Dryers
Recent brands
Samsung Bosch Miele AEG Neff
Recent areas
Dorking Reigate Redhill Guildford

Plamen

NAC engineer

Recent appliances
Range Cookers Cookers Ovens Washing Machines Fridge Freezers
Recent brands
Bosch Rangemaster Samsung Neff Smeg
Recent areas
Dorking Redhill Crawley

Jim

NAC engineer

Recent appliances
Washing Machines Dishwashers Ovens Range Cookers Tumble Dryers
Recent brands
Bosch Samsung Beko Zanussi Rangemaster
Recent areas
Dorking Reigate Redhill Coulsdon
Areas we cover

Postcodes we cover in Dorking.

KT11
  • Cobham
  • Downside
  • Oxshott
  • Stoke D'Abernon
  • Fetcham
KT17
  • Ewell Village
  • Stoneleigh
  • Worcester Park
  • Cheam
  • Nonsuch
KT18
  • Epsom Town
  • Tadworth
  • Walton on the Hill
  • Tattenham Corner
  • Langley Vale
  • Woodcote
KT20
  • Banstead Village
  • Kingswood
  • Lower Kingswood
  • Tadworth
  • Walton on the Hill
  • Nork
KT21
  • Ashtead
  • Ashtead Park
  • Ashtead Common
KT22
  • Leatherhead
  • Fetcham
  • Oxshott
  • Bookham
  • Box Hill
  • Headley
KT23
  • Bookham
  • Eastwick Park
  • Effingham
  • Leatherhead
KT24
  • East Horsley
  • West Horsley
  • Effingham
  • Send
  • Clandon
RH1
  • Redhill
  • Merstham
  • Bletchingley
  • Nutfield
  • Earlswood
  • Salfords
RH2
  • Reigate
  • Woodhatch
  • Meadvale
  • South Park
  • Betchworth
  • Buckland
RH3
  • Betchworth
  • Brockham
  • Buckland
  • Leigh
  • Newdigate
RH4
  • Dorking
  • Westcott
  • Box Hill
  • Mickleham
  • Holmwood
  • Beare Green
RH5
  • Capel
  • Newdigate
  • Charlwood
  • Okewood
  • Beare Green
  • Westcott
  • Mickleham
  • Effingham
RH6
  • Horley
  • Salfords
  • Sidlow
  • Charlwood
  • Outwood
SM7
  • Banstead
  • Chipstead
  • Woodmansterne
  • Nork
Book a repair 01306 230 613 Phone lines closed overnight
Recent jobs

Recent repairs across Dorking.

A snapshot of jobs our engineers have completed recently around Dorking. Anonymised to protect our customers, but every one is a real repair pulled straight from our job records.

  • Hotpoint washing machine
    RH4 area October 2026
    Completed

    Washing machine not spinning

    Motor carbon brushes replaced

  • Miele dishwasher
    RH5 area October 2026
    Completed

    Dishwasher not draining

    Drainage fault cleared

  • Samsung fridge freezer
    RH5 area September 2026
    Completed

    Fridge freezer not cooling

    Inverter board fault diagnosed

  • Blomberg dishwasher
    RH4 area September 2026
    Completed

    Dishwasher door not closing

    Door springs repaired

  • Bosch dishwasher
    RH5 area August 2026
    Completed

    Dishwasher not draining

    Water fault cleared

  • Panasonic microwave
    RH5 area August 2026
    Completed

    Microwave not working

    Heating element replaced

Book a repair 01306 230 613 Phone lines closed overnight
Customer reviews

Trusted by homeowners across Dorking.

Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from households right here in Dorking.

Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
The engineer rang to say he could come a day earlier as he had a space and thoughtfully said he could hopefully get the fridge freezer repaired early so the food would not be wasted. He introduced himself, showed his identity badge and got on with the work. Thank you Plamen.
Shirley W. · RH5 · Fridge freezer
I only had to wait a day before the engineer came and he quickly worked out the problem with my washing machine, a build up of limescale, and removed it with a suction machine. It now works properly again. Very pleased with the service from the company and the engineer.
Anonymous · RH4 · Washing machine
Booking was really easy, the girl I spoke to was really helpful. And Plamen the engineer was fantastic. Really friendly and helpful and really efficient. Would definitely recommend.
Paul L. · RH4 · Cooker
Easy booking, excellent service. A pleasure to watch someone who knows what they are doing.
Mary K. · RH5 · Fridge freezer
Excellent, efficient, friendly service. I would definitely use this company again. I needed a quick dishwasher repair and they arranged for a service engineer to visit within two days.
Jane G. · RH5 · Dishwasher
Once we agreed the date, the engineer was fast, polite and efficient. I would recommend him again.
Olivia N. · RH4 · Dishwasher
By the numbers

Our repair record across Dorking.

These figures come straight from our own job records around Dorking, not rounded-up marketing numbers.

  • 307 Repairs completed in Dorking, last 24 months
  • 2 days Average attendance from booking to visit
  • 96% First-time fix company-wide first-time-fix rate
  • £75-£144 Typical repair cost fixed price, agreed up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The faults we fix most around Dorking.

These are the breakdowns that bring our engineers out to Dorking homes most often.

  • Won't power on

    £85–140
    22% of jobs

    No lights, no response or no motor noise, usually down to a tripped supply, a failed switch or a faulty control board we trace and replace.

  • Not heating

    £90–155
    18% of jobs

    A failed element or thermostat stops ovens, dishwashers and dryers reaching temperature. We test the circuit and fit the correct replacement.

  • Leaking water

    £85–150
    16% of jobs

    Perished door seals, a split hose or a loose outlet connection letting water onto the floor. We find the source and reseal or renew it.

  • Noisy operation

    £90–165
    15% of jobs

    Worn bearings, a failing fan or an object caught in the drum causing screeching, clanging or grinding. We strip it down and replace the worn part.

  • Won't drain or spin

    £85–150
    15% of jobs

    A blocked pump or filter, a kinked waste pipe or a worn belt leaving water sitting in the drum. We clear it or fit new parts.

  • Error code showing

    £90–155
    14% of jobs

    A code such as E15 or F25 flagged by the control board points to a sensor or component fault, which we diagnose on the visit.

Fault shares and price ranges come from our own Dorking repair records over the last 24 months. The service charge is agreed before we arrive, and any parts needed are quoted separately for your approval.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Repairs for every appliance in your Dorking home.

From the washing machine that never gets a day off to the oven that only earns its keep on a Sunday. Our engineers cover every major brand, including Bosch, Samsung, Hotpoint, Beko, Miele and Neff, and they carry the common spares to put many faults right on the first visit.

  • Washing Machines

    Washing Machine repairs in Dorking

    Bearings, pumps, door seals and control boards, sorted so your wash cycle runs properly again.

    • Not spinning or draining
    • Leaking water onto the floor
    • Loud banging or grinding on spin
    • Door stuck shut mid-cycle
    View washing machine repairs
  • Fridge Freezers

    Fridge Freezer repairs in Dorking

    Cooling faults, ice build-up and dodgy door seals put right to keep your food fresh.

    • Not getting cold enough
    • Freezer defrosting or icing up
    • Water pooling under drawers
    • Ice maker not working
    View fridge freezer repairs
  • Dishwashers

    Dishwasher repairs in Dorking

    Draining problems, error codes and blocked pumps fixed so your plates come out clean.

    • Not draining or filling
    • Error code on the display
    • Leaking onto the floor
    • Not cleaning properly
    View dishwasher repairs
  • Ovens

    Oven repairs in Dorking

    Failed elements, dead fans and tripping circuits diagnosed and repaired, single or double ovens.

    • Not heating up
    • Tripping the electrics
    • Fan noisy or not turning
    • Broken door glass or hinge
    View oven repairs
  • Range Cookers

    Range Cooker repairs in Dorking

    Gas and electric range cookers looked after, from ignition faults to ovens that won't heat.

    • Oven not reaching temperature
    • Hob rings not lighting
    • Tripping the electrics
    • Worn door seals
    View range cooker repairs
  • Tumble Dryers

    Tumble Dryer repairs in Dorking

    Heating issues, faulty sensors and worn belts sorted so your laundry actually comes out dry.

    • Not heating or not drying
    • Stops after a few minutes
    • Water tank warning when empty
    • Drum not turning
    View tumble dryer repairs
  • Cookers

    Cooker repairs in Dorking

    Broken knobs, tripping ovens and gas that keeps cutting out, put right on freestanding cookers.

    • Oven not heating properly
    • Tripping the RCD
    • Gas cutting out or clicking
    • Broken switch or knob
    View cooker repairs
  • Microwaves

    Microwave repairs in Dorking

    Built-in and freestanding microwaves fixed, from no heat to error codes and broken doors.

    • Power but not heating
    • Error code showing
    • Door not shutting properly
    • Tripping the electrics
    View microwave repairs
  • Hobs

    Hob repairs in Dorking

    Gas, ceramic and induction hobs repaired, from ignition faults to rings that keep going out.

    • Ignition not sparking
    • Rings won't stay lit
    • Error code on induction hobs
    • No power to the hob
    View hob repairs
  • Washer Dryers

    Washer Dryer repairs in Dorking

    Combined machines fixed on both cycles, so washing and drying work as they should.

    • Dryer side not heating
    • Not spinning properly
    • Door locked and won't open
    • Blockage inside the machine
    View washer dryer repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and we can usually get an engineer to you the next working day, often sooner if there's a slot.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee on the parts and work, with the length set out in our terms.

  • Fixed price, agreed first

    You get one service charge covering labour, callout and VAT before we start. Any parts are quoted separately for your approval.

  • Trained, vetted engineers

    Our engineers are fully trained by us across every make and appliance, DBS-checked and insured, so any brand is in safe hands.

Book a repair 0333 016 9622 Phone lines closed overnight
A coffee machine of the type NAC engineers repair in Dorking
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Dorking home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults
See coffee machine repairs 01306 230 613 Phone lines closed overnight

Prefer we call you?

Leave your number and a good time, and our Dorking team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions Dorking homeowners ask us.

A few things people in Dorking tend to ask before they book. If yours isn't covered here, the team are happy to talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Give us a call.

How much does a repair cost?
You'll get a fixed service charge agreed before an engineer comes out, covering all the labour, the callout and VAT. The only thing on top is parts if your appliance needs them, and we quote those separately for your approval first.
How quickly can you attend?
Usually within a day or two, and often the next working day if you book early. Slots around Dorking go quickest in the morning, so ring ahead for the best chance of a same-week visit.
Is the repair guaranteed?
Yes. Every repair we finish is backed by a guarantee on the parts and the work. The exact length depends on the parts fitted and is set out in our terms and conditions.
Can you repair my brand of appliance?
Almost certainly. Our engineers are fully trained by us across every make and appliance, from Bosch and Samsung to Hotpoint, Beko and Miele, and they're DBS-checked and insured too.
Book a repair in Dorking

Shall we get that appliance fixed?

Tell us the make and the fault and we'll agree a fixed service charge before anyone sets off. Book online in a couple of minutes, or chat it through with our UK team on 01306 230 613.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home