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4.7 · 32,814 reviews on Trustpilot

Appliance Repair Engineers in Derby

From washing machines that won't spin to ovens that won't heat, our independent engineers repair every major appliance across Derby. You get a fixed service charge quoted before we visit, often same or next working day, with a guarantee on every repair we finish.

Coverage check · 60 seconds

Get a Derby engineer booked.

  • Fixed price before we visit
  • Often same or next day
  • Every repair guaranteed
Local engineers covering Derby
Your local team

Meet the engineers covering Derby.

James

NAC engineer

Recent appliances
Fridge Freezers Washing Machines Dishwashers Ovens Microwaves
Recent brands
Bosch Samsung Hotpoint Beko
Recent areas
Derby Belper Burton upon Trent

Lee

NAC engineer

Recent appliances
Fridge Freezers Washing Machines Dishwashers Ovens Range Cookers
Recent brands
Bosch Hotpoint Samsung Neff Smeg
Recent areas
Derby Ilkeston Beeston

Chris

NAC engineer

Recent appliances
Fridge Freezers Washing Machines Dishwashers Ovens Tumble Dryers
Recent brands
Bosch Samsung Hotpoint Neff Zanussi
Recent areas
Derby Belper Ilkeston Aston-on-Trent Burton upon Trent
Areas we cover

Postcodes we cover in Derby.

DE1
  • Derby City Centre
  • Abbey
  • Arboretum
  • Darley
  • Mackworth
  • New Zealand
DE3
  • Mickleover
  • Littleover
  • Etwall
DE21
  • Chaddesden
  • Oakwood
  • Spondon
  • Alvaston
  • Darley
  • Little Eaton
  • Holbrook
  • Horsley
  • Stanley
  • West Hallam
  • Dale Abbey
  • Denby
DE22
  • Allestree
  • Mackworth
  • Darley Abbey
  • Duffield
  • Quarndon
  • Littleover
  • Mickleover
  • New Zealand
  • Alport
DE23
  • Normanton
  • Blagreaves
  • Littleover
  • Stenson
  • Willington
  • Findern
  • Etwall
  • Arboretum
DE24
  • Alvaston
  • Sinfin
  • Chellaston
  • Shelton Lock
  • Osmaston
  • Aston
  • Stenson
DE56
  • Belper
  • Duffield
  • Ambergate
  • Crich
  • Heage
  • South Wingfield
  • Quarndon
  • Hulland
  • Kilburn
  • Denby
  • Holbrook
  • Little Eaton
DE65
  • Hilton
  • Hatton
  • Etwall
  • Repton
  • Willington
  • Findern
DE72
  • Borrowash
  • Ockbrook
  • Breaston
  • Draycott
  • Risley
  • Aston
  • Castle Donington
DE73
  • Chellaston
  • Melbourne
  • Shelton Lock
  • Alvaston
  • Aston
  • Repton
  • Stenson
DE74
  • Castle Donington
  • Kegworth
  • Diseworth
  • Long Whatton
  • Gotham
  • Worthington
  • Breedon
DE99
  • Arboretum
Book a repair 01332 502 011 Phone lines closed overnight
Recent jobs

Recent repairs across Derby.

A snapshot of jobs our engineers have completed recently in and around Derby. Anonymised for privacy, but every one is a real repair taken straight from our job records.

  • Caple oven
    DE22 area October 2026
    Completed

    Oven switching itself off mid-cook

    Fan oven element replaced

  • New World oven
    DE24 area October 2026
    Completed

    Oven fan running before switch-on

    Fan wiring fault fixed

  • Hotpoint washing machine
    DE24 area September 2026
    Completed

    Washing machine not spinning

    Spin fault repaired

  • Hotpoint dishwasher
    DE3 area September 2026
    Completed

    Dishwasher not cleaning dishes properly

    Pressure switch replaced

  • Indesit dishwasher
    DE24 area August 2026
    Completed

    Dishwasher leaving tablets undissolved

    Spray and drainage fault fixed

  • Belling oven
    DE24 area August 2026
    Completed

    Fan oven and igniter not working

    Door hinge and rails replaced

Book a repair 01332 502 011 Phone lines closed overnight
Customer reviews

What Derby homeowners say about us

Don't just take our word for it. Every review below comes from a real NAC customer across Derby, and each one is independently verified by Trustpilot.

Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
A very friendly and knowledgeable engineer. Spent time over every detail to ensure the correct results. A sad outcome for myself which meant a new appliance. Well done NAC.
Chris W. · DE22 · Fridge freezer
Very professional engineer turned up and carried out a thorough repair. Able to book next day appointment online. Called me half an hour before arriving. Friendly, considerate manner. Would recommend.
MJL2 · DE23 · Tumble dryer
We have used this company before. I trust their capability to do a great job. They sort out the job, tidy up, and come on time. Would recommend.
Dawn K. · DE21 · Washing machine
Top service from James, he was concise and on point. Well done.
MS · DE24 · Fridge freezer
Arrived on time, fixed the problem quickly.
Mr Thompson · DE22 · Washing machine
Got somebody out the next day, up front with prices, no hidden extras.
Robert W. · DE21 · Range cooker
By the numbers

The scale behind your Derby repair.

Every figure below is pulled straight from our own Derby job sheets, not a marketing brochure.

  • 1,354 Repairs completed across Derby, last 24 months
  • 2.2 days Average attendance from booking to visit
  • 95% First-time fix repaired right the first time
  • £66-£169 Typical repair cost fixed price, quoted up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The faults Derby homes call us out for most.

Across every appliance we look at in Derby, a handful of faults come up again and again. Here's what they are and what they typically cost.

  • Fridge or freezer not cooling

    £98–156
    24% of jobs

    A failed compressor, thermostat or fan stops the unit holding temperature. We diagnose the cause and replace the part that's failed.

  • Oven or hob not heating

    £84–110
    18% of jobs

    A burnt-out element, faulty thermostat or weak gas ignition leaves food undercooked. We test the circuit and fit the right replacement.

  • Noisy operation

    £95–120
    15% of jobs

    Worn bearings, a tired fan motor or a loose drum cause grinding and banging. We trace the source and renew the worn part.

  • Tripping the electrics

    £95–110
    15% of jobs

    A short in the element, wiring or motor knocks out the fuse board. We isolate the fault and make the appliance safe again.

  • Error code showing

    £95–110
    14% of jobs

    The control board flags a sensor or component fault on the display. We read the code on site and put right what it points to.

  • Won't drain or spin

    £84–104
    14% of jobs

    A blocked pump or filter, a worn belt or a stuck door lock stops the cycle finishing. We clear or replace the part at fault.

Fault shares and price ranges come from NAC repairs carried out across Derby over the last 24 months. Your quote is fixed and confirmed before we visit.

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What we repair

Every appliance in your Derby kitchen.

From the machines you lean on every day to the ones saved for weekends, our independent engineers cover the lot across Derby. We fix every make and carry common spares in the van, so plenty of jobs are wrapped up on the first visit.

  • Washing Machines

    Washing Machine repairs in Derby

    Bearings, pumps, seals and control boards seen to, with many faults fixed on one visit.

    • Not spinning or draining
    • Leaking water onto the floor
    • Loud grinding or banging on spin
    • Error code showing on the display
    View washing machine repairs
  • Fridge Freezers

    Fridge Freezer repairs in Derby

    Cooling problems, noisy compressors and dodgy seals diagnosed and put right by our engineers.

    • Fridge or freezer not cooling
    • Compressor not kicking in
    • Loud rumbling or buzzing noise
    • Tripping the electrics
    View fridge freezer repairs
  • Dishwashers

    Dishwasher repairs in Derby

    Drainage faults, broken door latches and error codes tracked down and sorted for good.

    • Not draining or filling
    • Door latch broken or won't engage
    • Error code or flashing lights
    • Leaving dishes dirty
    View dishwasher repairs
  • Ovens

    Oven repairs in Derby

    Dead elements, faulty fans and ovens that trip the electrics all put right quickly.

    • Not heating up
    • Tripping the electrics
    • Fan running constantly
    • Broken door handle or hinge
    View oven repairs
  • Tumble Dryers

    Tumble Dryer repairs in Derby

    Belts, drums, heaters and sensors checked when your dryer stops turning or drying.

    • Drum not turning
    • Not heating or drying clothes
    • Squealing or whirring noise
    • Error code showing
    View tumble dryer repairs
  • Washer Dryers

    Washer Dryer repairs in Derby

    Both sides covered, from wash cycles that stall to drying that never quite finishes.

    • Not drying or heating
    • Stops partway through a cycle
    • Leaking underneath
    • Error codes flashing up
    View washer dryer repairs
  • Range Cookers

    Range Cooker repairs in Derby

    Gas and electric range cookers repaired, from dead ovens to hobs that won't light.

    • Oven not heating
    • Burner won't light or stay lit
    • Tripping the electrics
    • Broken door latch or seal
    View range cooker repairs
  • Hobs

    Hob repairs in Derby

    Gas, induction and ceramic hobs sorted, from constant clicking to rings that stay cold.

    • Ignition clicking constantly
    • Ring not heating
    • Won't light manually or electrically
    • Error code on the display
    View hob repairs
  • Cookers

    Cooker repairs in Derby

    Freestanding cookers put right, from ovens that won't heat to burners with no gas.

    • Oven not heating
    • Hob rings not working
    • Ignition won't light
    • Tripping the electrics
    View cooker repairs
  • Microwaves

    Microwave repairs in Derby

    Built-in and freestanding microwaves checked when they stop heating or lose power.

    • Not heating
    • Tripping the electrics
    • Sparking inside
    • No power at all
    View microwave repairs
  • Cooker Hoods

    Cooker Hood repairs in Derby

    Extractor motors, lights and switches repaired when the hood stops clearing the air.

    • Fan not working or noisy
    • Lights flickering or off
    • No power to the hood
    • Not extracting properly
    View cooker hood repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before mid-afternoon and there's usually an engineer free to attend the next working day, sometimes the same day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the length set by the parts we fit and confirmed in our terms.

  • One fixed price

    You agree the service charge before we visit. It covers labour, callout and VAT, with parts quoted separately and never extra labour.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, insured and ready to put right whatever has gone wrong.

Book a repair 0333 016 9622 Phone lines closed overnight
A coffee machine of the type NAC engineers repair in Derby
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Derby home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults
See coffee machine repairs 01332 502 011 Phone lines closed overnight

Prefer we call you?

Leave your number and a good time, and our Derby team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions Derby homeowners ask us.

A few things Derby customers usually want to check before they book. If yours isn't covered here, give us a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team are happy to help.

How much does a repair cost?
You get a fixed service charge quoted before an engineer comes out, covering all labour, the callout and VAT. The only thing on top is parts if your appliance needs them, and we quote those separately for you to approve before any work starts.
How quickly can you attend in Derby?
Often the same or next working day where we have availability. Book before mid-afternoon for the best chance of a next-day slot across the city.
Is the repair guaranteed?
Yes, every repair we finish comes with a guarantee. The exact length depends on the parts we fit and is set out in our terms and conditions.
Are your engineers trained and insured?
They are. Our engineers are trained in-house across every major brand and appliance, fully insured and experienced, so they can repair any make you have at home.
Book a repair

Ready to book your Derby repair?

Get a fixed-price quote in a couple of minutes online, or talk it through with our UK booking team on 01332 502 011.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home