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4.7 · 32,814 reviews on Trustpilot

Appliance Repair Engineers in Congleton

When a washing machine, oven or fridge stops behaving, our fully trained engineers get it sorted, often the same or next working day. You'll have a fixed service charge agreed before we visit, with no surprise labour costs, and a guarantee on every repair we complete.

Coverage check · 60 seconds

Get a Congleton engineer round.

  • Covering Congleton and beyond
  • Same or next-day visits
  • Every repair guaranteed
Local engineers covering Congleton
Your local team

Meet the engineers covering Congleton.

Nathan

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Tumble Dryers
Recent brands
Bosch Hotpoint Samsung Beko Neff
Recent areas
Congleton Crewe Nantwich Stafford Stoke-on-Trent

Paul

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Range Cookers
Recent brands
Samsung Bosch Hotpoint Zanussi Beko
Recent areas
Congleton Sandbach Crewe Nantwich Stoke-on-Trent

Cameron

NAC engineer

Recent appliances
Fridge Freezers Tumble Dryers Dishwashers Ovens Range Cookers
Recent brands
Hotpoint Smeg Beko Samsung Bosch
Recent areas
Congleton Biddulph Kidsgrove Leek Stoke-on-Trent
Areas we cover

Postcodes we cover in Congleton.

CW4
  • Brereton Rural
  • Dane Valley
  • Shakerley
CW11
  • Sandbach Town
  • Sandbach Heath
  • Elworth
  • Ettiley Heath
  • Wheelock
  • Haslington
  • Brereton Rural
CW12
  • Congleton
  • Brereton Rural
  • Gawsworth
  • Horton
  • Odd Rode
SK10
  • Macclesfield
  • Hurdsfield
  • Tytherington
  • Broken Cross
  • Bollington
  • Prestbury
  • Adlington
  • Chelford
  • Gawsworth
  • Sutton
ST7
  • Alsager
  • Kidsgrove
  • Mow Cop
  • Talke
  • Butt Lane
  • Audley
  • Newchapel
  • Haslington
  • Odd Rode
ST8
  • Biddulph
  • Biddulph Moor
  • Brown Edge
  • Endon
  • Horton
  • Packmoor
Book a repair 01260 541 500 Phone lines closed overnight
Recent jobs

Recent repairs across Congleton.

A snapshot of jobs our engineers have completed recently around Congleton. Every one is anonymised to protect privacy, but each is a real repair pulled from our job records.

  • Smeg oven
    CW12 area October 2026
    Completed

    Oven not heating evenly repair

    Fan oven element replaced

  • Beko fridge freezer
    CW12 area October 2026
    Completed

    Fridge freezer running at wrong temperature

    Temperature fault corrected

  • Hisense fridge freezer
    CW12 area September 2026
    Completed

    Fridge freezer not holding temperature

    Cooling fault resolved

  • Hoover tumble dryer
    CW12 area September 2026
    Completed

    Tumble dryer drum seal damaged

    Motor and capacitor replaced

  • Daewoo fridge freezer
    CW12 area August 2026
    Completed

    Fridge freezer cooling unevenly repair

    Cooling fault diagnosed and fixed

  • Hotpoint appliance
    CW12 area August 2026
    Completed

    Appliance dead with no power

    Power fault traced and repaired

Book a repair 01260 541 500 Phone lines closed overnight
Customer reviews

Don't just take our word for it.

Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from homeowners across Congleton and the wider CW12 area.

Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
Your engineer was very informative about the problem even though the fridge/freezer was not repairable.
Robert S. · CW12 · Fridge freezer
Friendly and professional approach from Nathan. At all stages the communication was excellent - I really appreciated being kept updated and informed. Very helpful.
Mark S. · CW12 · Fridge freezer
Great service
Peter D. · CW12 · Cooker
Lisa was extremely helpful and efficient. Thank you Lisa
Simon C. · CW12 · Washing machine
A very thorough examination of the microwave and testing of its components, followed by further advice on the economics and feasibility of the repair
Mr Jones · CW12 · Microwave
Great service. Good price for the job and was kept well informed of costs, arrival times and the job itself. Would happily recommend and would use again when needed
Nik · CW12 · Tumble dryer
Replaced a warming drawer. This was not straight forward as the wiring was different to the old one. It was done efficiently with a good explanation of the problem and its resolution
James · CW12 · Warming drawer
So efficient. Perfect service. Found the contact regarding time of job to be done very useful. Engineer very polite and fixed the problem without any fuss. He also took time to explain what he was doing. I was most impressed. Thank you
Emily B. · CW12 · Tumble dryer
Paul arrived as promised having communicated when he was coming before by mobile. Assessed washing machine fault and although he could repair it, he said it would be too expensive due to its age and value. Tidied up after him and pleasant and courteous. Would recommend.
John M. · CW12 · Washing machine
By the numbers

Our repair record across Congleton.

Every figure here is pulled straight from our Congleton job sheets, not a marketing brochure.

  • 243 Repairs completed in the last 24 months
  • 1.9 days Average attendance from booking to visit
  • 96% First-time fix company-wide first-time-fix rate
  • £75-£126 Typical repair cost fixed price, agreed up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The appliance faults we see most in Congleton.

These are the faults that bring us out to Congleton homes most often.

  • Not cooling or freezing

    £85–110
    22% of jobs

    A failed compressor, thermostat or fan stops a fridge or freezer holding temperature. We diagnose the cause and replace the faulty part.

  • Won't drain or pump out

    £85–110
    18% of jobs

    A blocked pump, filter or outlet hose leaves water sitting in a washing machine or dishwasher. We clear or renew the failed component.

  • Error code or won't start

    £80–110
    16% of jobs

    A flashing code or dead control panel often points to a sensor or board fault. We read the code on site and trace it to the cause.

  • Leaking water

    £75–105
    15% of jobs

    Perished door seals, a loose hose or a split sump can let water escape underneath. We find the source and seal or replace it.

  • Not heating

    £80–100
    15% of jobs

    A burnt-out element or faulty thermostat stops an oven reaching temperature. We test the circuit and fit the part that's failed.

  • Tripping the electrics

    £80–100
    14% of jobs

    A short in an element, pump or wiring loom knocks out the power when the appliance runs. We isolate the fault and put it right.

Fault shares and price ranges come from NAC repairs logged across Congleton over the last 24 months. Prices are the fixed service charge agreed up front; any parts needed are quoted separately.

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What we repair

Every appliance in your Congleton kitchen.

From the machines you run every day to the ones that only get used for a Sunday roast, our fully trained engineers cover the lot across Congleton. They work on all the big brands, from Bosch and Samsung to Miele, Neff, Zanussi and Hotpoint, and carry common spares to fix many faults on the first visit.

  • Fridge Freezers

    Fridge Freezer repairs in Congleton

    Cooling faults, ice build-up and dodgy water dispensers put right so your food stays safe.

    • Not cooling or holding temperature
    • Excess ice building up inside
    • Water dispenser leaking or not working
    View fridge freezer repairs
  • Washing Machines

    Washing Machine repairs in Congleton

    Drainage problems, failed door locks and error codes sorted, usually in one visit.

    • Not spinning or draining
    • Water left in the drum
    • Door won't lock or open
    • Error code on the display
    View washing machine repairs
  • Dishwashers

    Dishwasher repairs in Congleton

    Leaks, drainage faults and error codes fixed so your dishes come out clean and dry.

    • Not draining or standing water inside
    • Leaking from underneath or the door
    • Error codes like E15
    • Tripping the electrics
    View dishwasher repairs
  • Ovens

    Oven repairs in Congleton

    Failed elements, dead fans and doors off their hinges put back in working order.

    • Not heating or reaching temperature
    • Tripping the electrics
    • Fan not working
    • Door loose or off its hinges
    View oven repairs
  • Tumble Dryers

    Tumble Dryer repairs in Congleton

    Drums that won't turn, clothes coming out damp and burning smells all dealt with.

    • Drum not rotating
    • Clothes still wet after a cycle
    • Burning smell while running
    • Cutting out mid-cycle
    View tumble dryer repairs
  • Range Cookers

    Range Cooker repairs in Congleton

    Induction errors, ovens that won't heat and loose knobs sorted on both gas and electric models.

    • Oven not reaching temperature
    • Induction hob showing an error code
    • Burner won't light on ignition
    • Grill not heating
    View range cooker repairs
  • Hobs

    Hob repairs in Congleton

    Ignition trouble, dead zones and low gas flow fixed across gas, electric and induction hobs.

    • Ignition not sparking or lighting
    • Zone not heating
    • Gas coming through but not lighting
    • Constant clicking
    View hob repairs
  • Washer Dryers

    Washer Dryer repairs in Congleton

    Heating faults, drainage errors and worn seals sorted on both the wash and dry side.

    • Not heating on wash or dry
    • Error codes like E20
    • Drain pump not running
    • Seal worn or coming away
    View washer dryer repairs
  • Microwaves

    Microwave repairs in Congleton

    Door latch problems, dead units and arcing dealt with quickly and safely.

    • Not heating or completely dead
    • Door latch or dropped door
    • Tripping the electrics
    • Arcing inside the unit
    View microwave repairs
Why NAC

Why people pick NAC.

  • Same & next-day visits

    Book before mid-afternoon and we'll usually get an engineer to you the same or next working day.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the cover length set out clearly in our terms.

  • No hidden charges

    You agree a fixed service charge before we visit. Callout, labour and VAT are included, with any parts quoted separately.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, and they're insured for the work they carry out.

Book a repair 0333 016 9622 Phone lines closed overnight
A coffee machine of the type NAC engineers repair in Congleton
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Congleton home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults
See coffee machine repairs 01260 541 500 Phone lines closed overnight

Prefer we call you?

Leave your number and a good time, and our Congleton team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Frequently asked questions.

A few of the things Congleton homeowners ask us before they book. If yours isn't covered here, give the team a ring and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to help.

How much does a repair cost?
You'll agree a fixed service charge before an engineer comes out, and it covers callout, labour and VAT. The only extra is parts, which we quote separately for your approval before any work begins.
How quickly can you get to Congleton?
Often the same or next working day where we have availability. Booking before mid-afternoon gives you the best chance of a next-day visit.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the length depends on the parts fitted. The full details are set out in our terms and conditions.
Are your engineers qualified?
Our engineers are trained in-house across every major brand and appliance, and they're insured for the work they carry out. Many faults get fixed on the first visit because they carry common spares with them.
Book a repair in Congleton

Ready to get yours fixed?

Tell us what's playing up and we'll agree a fixed service charge before anyone travels. Book online in a couple of minutes, or call the team on 01260 541 500.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home