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4.7 · 31,239 reviews on Trustpilot

Appliance repairs in Chepstow. Fixed, not replaced.

When a washing machine, oven, fridge or dishwasher packs up, our independent engineers cover homes across Chepstow and Cas-Gwent on any make. You get a fixed service charge quoted before we attend, often a same or next working day visit, and a guarantee on every repair we complete.

Coverage check · 60 seconds

Book a Chepstow engineer.

  • Covering Chepstow homes
  • Often same or next-day
  • Every repair guaranteed
328+ towns & cities covered
By the numbers

Our repair record in Chepstow.

Real figures from our repair work across Chepstow and Cas-Gwent, not rounded-up marketing numbers.

  • 160+ Repairs completed across Chepstow in 24 months
  • 2.3 days Average attendance from booking to visit
  • 94% First-time fix repaired right the first time
  • £80-£126 Typical repair cost fixed price, quoted up front
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Common faults

The faults we see most across Chepstow.

These are the problems that bring our engineers out to Chepstow homes most often, across washing machines, ovens, fridges and dishwashers.

  • Won't power on

    £83–140
    22% of jobs

    Dead with no lights or response, often a tripped supply, blown component or failed control board. We trace the fault and replace what's gone.

  • Not heating

    £96–160
    18% of jobs

    An oven, washer or dryer that stays cold usually points to a failed element or thermostat. We test both and renew the faulty part.

  • Leaking water

    £85–150
    16% of jobs

    Water pooling or damp inside is normally a perished door seal, split hose or blocked outlet. We find the source and reseal or replace it.

  • Noisy operation

    £96–170
    15% of jobs

    Grinding, banging or rattling on a spin often means worn bearings, a tired pump or something caught in the drum. We strip it back and fix the cause.

  • Won't drain or spin

    £85–150
    15% of jobs

    A cycle that stalls or leaves water behind usually comes down to a blocked pump or filter, or a worn belt. We clear and renew as needed.

  • Error code showing

    £83–160
    14% of jobs

    Flashing lights or a code such as E15 or F15 flag a sensor or board fault. We read the code on the visit and put it right.

Fault shares and price ranges are drawn from our completed jobs across Chepstow and Cas-Gwent over the past 24 months. Parts, where needed, are quoted separately before any work begins.

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What we repair

Every major appliance in your Chepstow kitchen.

From the machine that runs daily to the oven you only fire up at weekends, our engineers cover the lot on any make. Most common spares travel on the van, so plenty of Chepstow jobs are sorted on the first visit, and there's a guarantee on the work we complete.

Washing Machines

Washing Machine repairs in Chepstow / Cas-Gwent

Worn bearings, blocked pumps, dead displays and torn door seals, diagnosed and put right in Chepstow.

  • Not draining or spinning
  • Loud grinding noise on spin
  • Won't start any programme
  • Door won't open
View washing machine repairs
Dishwashers

Dishwasher repairs in Chepstow / Cas-Gwent

Drainage faults, cold washes, broken door catches and error codes across every brand we handle.

  • Not draining, E15 error
  • Won't start a cycle
  • Cold water, dishes not clean
  • Door won't shut properly
View dishwasher repairs
Ovens

Oven repairs in Chepstow / Cas-Gwent

From ovens that won't heat to broken hinges and tripping electrics, we get them back to temperature.

  • Not heating or blowing cold
  • Tripping the electrics
  • Fan not working
  • Broken door hinge
View oven repairs
Fridge Freezers

Fridge Freezer repairs in Chepstow / Cas-Gwent

Poor cooling, noisy compressors and freezers that won't hold temperature, sorted at your Chepstow home.

  • Fridge or freezer not cooling
  • Freezer defrosting and refreezing
  • Water leaking inside
  • Noisy or knocking compressor
View fridge freezer repairs
Range Cookers

Range Cooker repairs in Chepstow / Cas-Gwent

Ignition problems, ovens that overheat, faulty elements and dodgy clocks on gas, electric and dual fuel.

  • Main oven not heating
  • Ignition clicking or not lighting
  • Tripping the electrics
  • Oven getting too hot
View range cooker repairs
Washer Dryers

Washer Dryer repairs in Chepstow / Cas-Gwent

Cycles that stall, clothes still damp after drying, jammed doors and error messages, all put right.

  • Not drying, clothes stay damp
  • Door won't open after a cycle
  • Cycle won't finish
  • Error code showing
View washer dryer repairs
Hobs

Hob repairs in Chepstow / Cas-Gwent

Sparking ignition, dead zones and error codes on gas, ceramic and induction hobs around Chepstow.

  • Ignition constantly sparking
  • Gas coming through but not lighting
  • Half the hob has no power
  • Error code on the display
View hob repairs
Tumble Dryers

Tumble Dryer repairs in Chepstow / Cas-Gwent

Overheating, no power, off-balance drums and cycles that won't start, diagnosed on the first visit.

  • No power at all
  • Won't start a cycle
  • Banging, off-balance drum
  • Overheating or leaking
View tumble dryer repairs
Why NAC

Why households pick NAC.

  • Fast appointments

    Book early in the day and we can often get an engineer to you the same or next working day, with a time slot confirmed.

  • Every repair guaranteed

    Each completed repair comes with a written guarantee, with the cover length set out clearly in our terms and conditions.

  • One fixed price up front

    Your service charge covers labour, callout and VAT, agreed before we attend. Only parts cost extra, and we quote those first.

  • Skilled, vetted engineers

    Our engineers are fully trained by us across every make and appliance, DBS-checked and insured before they reach your door.

Book a repair 0333 016 9622 Phone lines closed overnight
Your local team

Meet the engineers covering Chepstow / Cas-Gwent.

Simon

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Washer Dryers

Recent brands

  • Hotpoint
  • Beko
  • Hoover
  • Neff
  • Indesit

Recent areas

  • Casnewydd / Newport
  • Abergavenny / Y Fenni
  • Caerphilly / Caerffili
  • Cardiff / Caerdydd

Jon

NAC engineer

Recent appliances

  • Washing Machines
  • Ovens
  • Dishwashers
  • Fridge Freezers
  • Tumble Dryers

Recent brands

  • Bosch
  • Hotpoint
  • Samsung
  • Miele
  • AEG

Recent areas

  • Chepstow / Cas-Gwent
  • Casnewydd / Newport
  • Bristol
  • Bath

Ian

NAC engineer

Recent appliances

  • Washing Machines
  • Fridge Freezers
  • Dishwashers
  • Ovens
  • Range Cookers

Recent brands

  • Bosch
  • Samsung
  • Hotpoint
  • Neff
  • Miele

Recent areas

  • Casnewydd / Newport
  • Bristol
  • Bath
  • Gloucester
Areas we cover

Postcodes we cover in Chepstow / Cas-Gwent.

NP16
  • Chepstow Castle
  • Bulwark
  • Thornwell
  • St Kingsmark
  • St Arvans
  • Shirenewton
  • Caerwent
  • Devauden
  • Mount Pleasant
  • Larkfield
  • Tidenham
  • St Briavels
  • Trellech United
  • Mitchel Troy
BS35
  • Thornbury
  • Frampton Cotterell
  • Pilning
  • Severn Beach
  • Severn Vale
BS32
  • Bradley Stoke
  • Stoke Gifford
  • Patchway Coniston
  • Pilning
  • Severn Beach
  • Severn Vale
Customer reviews

Don't just take our word for it.

Every review here comes from a real NAC customer and is independently verified by Trustpilot, including plenty of households across Chepstow and Cas-Gwent.

Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
Every stage of the repair process was carried out perfectly! Thank you Josh
Anonymous NP16 · Dishwasher
Quick and efficient service
Ian F. NP16 · Washing machine
Very easy to arrange a washing machine repair, friendly and professional service. Made aware up front of cost.
Chris NP16 · Washing machine
Amazing service - problem located and resolved quickly.
SB NP16 · Dishwasher
Very good service, very pleasant and helpful, definitely recommend.
Den NP16 · Washing machine
Very pleasant man, arrived when he said which is important, didnt take long to complete job. Would use him again.
Thelma C. NP16 · Washing machine
I was very happy with the service I got, which put the matter right and also it was explained to me how to put the matter right in future. I found the experience very useful, prompt, and the engineer who called was very helpful.
Yvonne H. NP16 · Oven
Ian came to repair our oven and did this quickly and efficiently. Only drawback was that the oven light was not replaced as well as the cooking element.
Katrina NP16 · Oven
Good communication and next day service as promised. Would recommend this company to friends and family.
Joan NP16 · Oven
A coffee machine of the type NAC engineers repair in Chepstow / Cas-Gwent
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Chepstow / Cas-Gwent home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and our Chepstow booking team will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions Chepstow homeowners ask us.

A few things Chepstow and Cas-Gwent customers tend to check before booking. If yours isn't here, give the team a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team are happy to help.

How much does an appliance repair cost?
We quote a fixed service charge before an engineer comes out, and that covers all labour, the callout and VAT. The only extra is parts if your appliance needs them, and we price those separately for you to approve before any work starts.
How quickly can you get to me in Chepstow?
Often the same or next working day where we have availability. Booking earlier in the day gives you the best shot at a next-day slot, and we confirm a time before we set off.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the exact length depends on the parts fitted. The full cover is set out in our terms and conditions.
Can you repair my brand of appliance?
We repair any make and any major appliance, from Bosch and Samsung to Beko, Hotpoint and Miele. Our engineers are fully trained across every brand, DBS-checked and insured before they reach your door in Chepstow.
Book a repair

Ready to book your Chepstow repair?

Get a fixed-price quote online in a couple of minutes, or chat it through with our UK booking team on 01291 200 264 and we'll find you a slot.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home