Simon
NAC engineer
- Recent appliances
- Washing Machines Fridge Freezers Dishwashers Ovens Washer Dryers
- Recent brands
- Hotpoint Beko Hoover Neff Indesit
- Recent areas
- Casnewydd / Newport Abergavenny / Y Fenni Caerphilly / Caerffili Cardiff / Caerdydd
Appliance Repair Engineers in Chepstow
When a washing machine, oven, fridge or dishwasher packs up, our independent engineers cover homes across Chepstow and Cas-Gwent on any make. You get a fixed service charge quoted before we attend, often a same or next working day visit, and a guarantee on every repair we complete.
Coverage check · 60 seconds
Book a Chepstow engineer.
- Covering Chepstow homes
- Often same or next-day
- Every repair guaranteed
Local engineers covering Chepstow
Your local team
Meet the engineers covering Chepstow / Cas-Gwent.
Jon
NAC engineer
- Recent appliances
- Washing Machines Ovens Dishwashers Fridge Freezers Tumble Dryers
- Recent brands
- Bosch Hotpoint Samsung Miele AEG
- Recent areas
- Chepstow / Cas-Gwent Casnewydd / Newport Bristol Bath
Ian
NAC engineer
- Recent appliances
- Washing Machines Fridge Freezers Dishwashers Ovens Range Cookers
- Recent brands
- Bosch Samsung Hotpoint Neff Miele
- Recent areas
- Casnewydd / Newport Bristol Bath Gloucester
Areas we cover
Postcodes we cover in Chepstow / Cas-Gwent.
NP16
- Chepstow Castle
- Bulwark
- Thornwell
- St Kingsmark
- St Arvans
- Shirenewton
- Caerwent
- Devauden
- Mount Pleasant
- Larkfield
- Tidenham
- St Briavels
- Trellech United
- Mitchel Troy
BS35
- Thornbury
- Frampton Cotterell
- Pilning
- Severn Beach
- Severn Vale
BS32
- Bradley Stoke
- Stoke Gifford
- Patchway Coniston
- Pilning
- Severn Beach
- Severn Vale
Recent jobs
Recent repairs across Chepstow.
A snapshot of jobs our engineers have completed recently around Chepstow. Anonymised to protect customers, but every one is a real repair from our job records.
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NP16 area October 2026CompletedTumble dryer overheating and error code
Shock absorber replaced
-
NP16 area October 2026CompletedRange cooker door glass refitting
Door lock replaced
-
NP16 area September 2026CompletedHob faults after water got underneath
Water-damaged hob fault fixed
-
NP16 area September 2026CompletedWashing machine leaking with E4 error
Leak located and sealed
-
NP16 area August 2026CompletedDishwasher door hinge repair
Hinge and board fitted
-
NP16 area August 2026CompletedWashing overheating after a house move
Faulty thermostat diagnosed
Customer reviews
Don't just take our word for it.
Every review here comes from a real NAC customer and is independently verified by Trustpilot, including plenty of households across Chepstow and Cas-Gwent.
Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
By the numbers
Our repair record in Chepstow.
Real figures from our repair work across Chepstow and Cas-Gwent, not rounded-up marketing numbers.
- 160+ Repairs completed across Chepstow in 24 months
- 2.3 days Average attendance from booking to visit
- 94% First-time fix repaired right the first time
- £80-£126 Typical repair cost fixed price, quoted up front
Common faults
The faults we see most across Chepstow.
These are the problems that bring our engineers out to Chepstow homes most often, across washing machines, ovens, fridges and dishwashers.
Fault shares and price ranges are drawn from our completed jobs across Chepstow and Cas-Gwent over the past 24 months. Parts, where needed, are quoted separately before any work begins.
What we repair
Every major appliance in your Chepstow kitchen.
From the machine that runs daily to the oven you only fire up at weekends, our engineers cover the lot on any make. Most common spares travel on the van, so plenty of Chepstow jobs are sorted on the first visit, and there's a guarantee on the work we complete.
-
Washing Machine repairs in Chepstow / Cas-Gwent
Worn bearings, blocked pumps, dead displays and torn door seals, diagnosed and put right in Chepstow.
- Not draining or spinning
- Loud grinding noise on spin
- Won't start any programme
- Door won't open
-
Dishwasher repairs in Chepstow / Cas-Gwent
Drainage faults, cold washes, broken door catches and error codes across every brand we handle.
- Not draining, E15 error
- Won't start a cycle
- Cold water, dishes not clean
- Door won't shut properly
-
Oven repairs in Chepstow / Cas-Gwent
From ovens that won't heat to broken hinges and tripping electrics, we get them back to temperature.
- Not heating or blowing cold
- Tripping the electrics
- Fan not working
- Broken door hinge
-
Fridge Freezer repairs in Chepstow / Cas-Gwent
Poor cooling, noisy compressors and freezers that won't hold temperature, sorted at your Chepstow home.
- Fridge or freezer not cooling
- Freezer defrosting and refreezing
- Water leaking inside
- Noisy or knocking compressor
-
Range Cooker repairs in Chepstow / Cas-Gwent
Ignition problems, ovens that overheat, faulty elements and dodgy clocks on gas, electric and dual fuel.
- Main oven not heating
- Ignition clicking or not lighting
- Tripping the electrics
- Oven getting too hot
-
Washer Dryer repairs in Chepstow / Cas-Gwent
Cycles that stall, clothes still damp after drying, jammed doors and error messages, all put right.
- Not drying, clothes stay damp
- Door won't open after a cycle
- Cycle won't finish
- Error code showing
-
Hob repairs in Chepstow / Cas-Gwent
Sparking ignition, dead zones and error codes on gas, ceramic and induction hobs around Chepstow.
- Ignition constantly sparking
- Gas coming through but not lighting
- Half the hob has no power
- Error code on the display
-
Tumble Dryer repairs in Chepstow / Cas-Gwent
Overheating, no power, off-balance drums and cycles that won't start, diagnosed on the first visit.
- No power at all
- Won't start a cycle
- Banging, off-balance drum
- Overheating or leaking
Why NAC
Why households pick NAC.
- Fast appointments
Book early in the day and we can often get an engineer to you the same or next working day, with a time slot confirmed.
- Every repair guaranteed
Each completed repair comes with a written guarantee, with the cover length set out clearly in our terms and conditions.
- One fixed price up front
Your service charge covers labour, callout and VAT, agreed before we attend. Only parts cost extra, and we quote those first.
- Skilled, vetted engineers
Our engineers are fully trained by us across every make and appliance, DBS-checked and insured before they reach your door.
Not just the big appliances
We also fix coffee machines.
Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Chepstow / Cas-Gwent home by the same engineers you'd trust with your washing machine.
- Descaling faults, blockages and weak flow
- Leaks, faulty pumps and pressure loss
- Grinder jams and no-power faults
Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.
Common questions
Questions Chepstow homeowners ask us.
A few things Chepstow and Cas-Gwent customers tend to check before booking. If yours isn't here, give the team a call and we'll talk it through.
Still got a question? Our team are happy to help.
How much does an appliance repair cost?
We quote a fixed service charge before an engineer comes out, and that covers all labour, the callout and VAT. The only extra is parts if your appliance needs them, and we price those separately for you to approve before any work starts.
How quickly can you get to me in Chepstow?
Often the same or next working day where we have availability. Booking earlier in the day gives you the best shot at a next-day slot, and we confirm a time before we set off.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the exact length depends on the parts fitted. The full cover is set out in our terms and conditions.
Can you repair my brand of appliance?
We repair any make and any major appliance, from Bosch and Samsung to Beko, Hotpoint and Miele. Our engineers are fully trained across every brand, DBS-checked and insured before they reach your door in Chepstow.
Book a repair
Ready to book your Chepstow repair?
Get a fixed-price quote online in a couple of minutes, or chat it through with our UK booking team on 01291 200 264 and we'll find you a slot.
- Fixed-price quotes
- Repair guarantee
- UK booking team
