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4.7 · 32,814 reviews on Trustpilot

Appliance Repair Engineers in Caerphilly

From washing machines and dishwashers to ovens, fridges and tumble dryers, our independent engineers repair every major appliance across Caerphilly and Caerffili. You get a fixed service charge quoted before we visit, covering all labour and the callout, plus a guarantee on every repair we complete.

Coverage check · 60 seconds

Get a Caerphilly engineer booked.

  • Local Caerphilly engineers
  • Fixed service charge
  • Guaranteed repairs
Local engineers covering Caerphilly
Your local team

Meet the engineers covering Caerphilly / Caerffili.

Ashley

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Tumble Dryers
Recent brands
Samsung Hotpoint Neff Bosch Beko
Recent areas
Cardiff / Caerdydd Abertawe / Swansea Reynoldston Hendy Neath / Castell-nedd

Simon

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Washer Dryers
Recent brands
Hotpoint Beko Hoover Neff Indesit
Recent areas
Caerphilly / Caerffili Cardiff / Caerdydd Casnewydd / Newport Abergavenny / Y Fenni Pen-y-bont ar Ogwr / Bridgend

Joshua

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Microwaves Range Cookers
Recent brands
Bosch Neff Samsung Hotpoint Zanussi
Recent areas
Cardiff / Caerdydd Abergavenny / Y Fenni Casnewydd / Newport Brynmawr / Bryn-Mawr
Areas we cover

Postcodes we cover in Caerphilly / Caerffili.

CF3
  • Llanrumney
  • Machen
  • Rudry
  • Pontprennau
  • Old St Mellons
  • Rumney
  • Tredegar Park
  • Marshfield
  • Trowbridge
CF5
  • Caerau
  • Canton
  • Dinas Powys
  • Ely
  • Fairwater
  • Llandaff
  • Pentyrch
  • St Fagans
  • Peterston-super-Ely
  • Radyr
  • Riverside
  • St Nicholas
  • Llancarfan
  • Wenvoe
CF10
  • Adamsdown
  • Butetown
  • Cathays
  • Grangetown
  • Splott
CF14
  • Cathays
  • Cyncoed
  • Gabalfa
  • Heath
  • Lisvane
  • Thornhill
  • Llandaff
  • Llanishen
  • Machen
  • Rudry
  • Pontprennau
  • Old St Mellons
  • Rhiwbina
  • Whitchurch
  • Tongwynlais
CF15
  • Hawthorn
  • Lower Rhydfelen
  • Pentyrch
  • St Fagans
  • Penyrheol
  • Radyr
  • Taff's Well
  • Ton-teg
  • Whitchurch
  • Tongwynlais
CF23
  • Cyncoed
  • Heath
  • Lisvane
  • Thornhill
  • Pentwyn
  • Penylan
  • Plasnewydd
  • Pontprennau
  • Old St Mellons
  • Trowbridge
CF24
  • Adamsdown
  • Butetown
  • Cathays
  • Grangetown
  • Penylan
  • Plasnewydd
  • Splott
CF30
  • Llanrumney
CF37
  • Abercynon
  • Cilfynydd
  • Cymer
  • Glyn-coch
  • Graig
  • Pontypridd
  • Hawthorn
  • Lower Rhydfelen
  • Llantwit Fardre
  • Nelson
  • Pontypridd Town
  • Rhydfelen
  • Ton-teg
  • Trallwng
  • Treforest
  • Upper Rhydfelen
  • Glyn-taf
  • Ynysybwl
CF38
  • Beddau
  • Tyn-y-nant
  • Church Village
  • Llantwit Fardre
  • Ton-teg
CF46
  • Bedlinog
  • Trelewis
  • Nelson
  • Plymouth
  • St Cattwg
  • Treharris
  • Ystrad Mynach
CF72
  • Beddau
  • Tyn-y-nant
  • Brynna
  • Llanharan
  • Cowbridge
  • Llanharry
  • Llantrisant
  • Talbot Green
  • Pencoed
  • Penprysg
  • Pentyrch
  • St Fagans
  • Peterston-super-Ely
  • Pontyclun
  • Tonyrefail
CF81
  • Aberbargoed
  • Bargoed
  • Darran Valley
  • Gilfach
  • Moriah
  • Pontlottyn
  • St Cattwg
CF82
  • Hengoed
  • Maesycwmmer
  • St Cattwg
  • Ystrad Mynach
CF83
  • Aber Valley
  • Bedwas
  • Trethomas
  • Llanbradach
  • Machen
  • Rudry
  • Morgan Jones
  • Penyrheol
  • Rhiwbina
  • St Martins
  • Taff's Well
  • Van
  • Whitchurch
  • Tongwynlais
CF91
  • Grangetown
NP10
  • Allt-yr-yn
  • Gaer
  • Graig
  • Machen
  • Rudry
  • Risca
  • Rogerstone
  • Tredegar Park
  • Marshfield
NP12
  • Aberbargoed
  • Bargoed
  • Abercarn
  • Argoed
  • Blackwood
  • Cefn Fforest
  • Pengam
  • Crumlin
  • Gilfach
  • Maesycwmmer
  • Newbridge
  • New Tredegar
  • Penmaen
  • Pontllanfraith
  • St Cattwg
  • Ynysddu
Book a repair 01443 706 494 Phone lines closed overnight
Recent jobs

Recent repairs across Caerphilly.

A snapshot of jobs our engineers have completed recently around Caerphilly. Every one is anonymised, but each is a genuine repair pulled straight from our job records.

  • Beko washing machine
    CF83 area October 2026
    Completed

    Washing machine tripping the electrics

    Earth fault traced and cleared

  • Miele washing machine
    CF83 area October 2026
    Completed

    Washing machine not draining

    Carbon brushes replaced

  • Hotpoint oven
    CF83 area September 2026
    Completed

    Oven grill not heating up

    Grill element replaced

  • Beko tumble dryer
    CF83 area September 2026
    Completed

    Tumble dryer stopping mid cycle

    Cycle interruption fault fixed

  • Hotpoint oven
    CF83 area August 2026
    Completed

    Oven dead apart from the timer

    Tangential fan motor replaced

  • Beko fridge freezer
    CF83 area August 2026
    Completed

    Fridge freezer fan not running

    Fan motor fault repaired

Book a repair 01443 706 494 Phone lines closed overnight
Customer reviews

What Caerphilly customers say about us.

Don't just take our word for it. Every review below comes from a real NAC customer in the Caerphilly area and is independently verified by Trustpilot.

Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
The engineer Jordan was efficient, and friendly. He was delayed but kept us updated on his arrival time
Michael W. · CF83 · Fridge freezer
Jordan the engineer was excellent, really knew his stuff and got everything sorted straight away. Nice lady on the phone to book in with too. Great service thanks
Emma B. · CF83 · Washing machine
A prompt response and very helpful service in correcting the fault with my dishwasher. Thanks very much.
John D. · CF83 · Dishwasher
Timely repair and fairly priced. The transaction and booking system worked really well. We were agreeably surprised how well everything went to repair our washing machine
Eric · CF83 · Washing machine
Great service straight forward diagnosis the problem part ordered communication second to none, Ashley David. Highly recommended thank you
Mark · CF83 · Washer dryer
Prompt communication throughout
M. Law · CF83 · Fridge freezer
Very efficient service very good engineers and reasonable priced
Elaine · CF83 · Dishwasher
Josh was here early and managed to locate the problem with our washing machine and the problem was sorted within 15 minutes. He was very professional and efficent.
Luned · CF83 · Washing machine
Rebecca was very friendly and informative
Michael J. · CF83 · Oven
By the numbers

Our repair record across Caerphilly.

Every figure below comes straight from our own job records for the area, nothing rounded up.

  • 175+ Repairs completed in the last 24 months
  • 3 days Average attendance from booking to visit
  • 99% First-time fix repaired right the first time
  • £66-£156 Typical repair cost fixed price, quoted up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

Common appliance faults across Caerphilly.

Across every appliance type, these are the problems that bring our Caerphilly engineers out most often.

  • Not cooling or freezing

    £66–156
    22% of jobs

    A tired compressor, failed thermostat or a low gas charge stops a fridge or freezer holding temperature.

  • Won't power on

    £83–110
    17% of jobs

    No lights or response after the plug fuse has been checked, usually a faulty switch, mains filter or control board.

  • Tripping the electrics

    £83–126
    16% of jobs

    The appliance knocks out the RCD as soon as it runs, often a failed element or water reaching the wiring.

  • Error code showing

    £66–110
    15% of jobs

    A fault flagged on the display, such as E01 or 4C, traced back to its cause on the visit.

  • Won't drain or spin

    £90–112
    15% of jobs

    A blocked pump or filter, worn carbon brushes or a snapped drive belt leaving the drum still.

  • Leaking water

    £83–110
    15% of jobs

    A perished door seal, split hose or worn gasket letting water escape onto the floor.

Fault shares and price ranges are drawn from appliance repairs we completed around Caerphilly over the last 24 months. Each range is the fixed service charge; any parts needed are quoted separately first.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Every appliance in your kitchen, sorted.

From the machines you run daily to the ones that only see action at weekends, our engineers fix every major appliance across Caerphilly. We're trained in-house on all the brands, from Bosch and Hotpoint to Beko, Samsung and Neff, and we carry common spares so many faults get put right on the first visit.

  • Washing Machines

    Washing Machine repairs in Caerphilly / Caerffili

    Bearings, pumps, door seals and control boards fixed by engineers who see these faults every week.

    • Not spinning or draining
    • Leaking from the door seal or rear
    • Error codes like E01, F02 or H20
    • Loud banging or clunking on spin
    View washing machine repairs
  • Fridge Freezers

    Fridge Freezer repairs in Caerphilly / Caerffili

    Cooling problems, worn seals and noisy compressors diagnosed and repaired across Caerphilly.

    • Fridge or freezer not cooling
    • Compressor running constantly
    • Ice maker not working
    • Warning lights or beeping
    View fridge freezer repairs
  • Dishwashers

    Dishwasher repairs in Caerphilly / Caerffili

    Drainage faults, dead control panels and leaks put right, integrated and freestanding models alike.

    • Not draining or standing water
    • Tripping the electrics
    • Control panel not lighting up
    • Leaking from the front
    View dishwasher repairs
  • Ovens

    Oven repairs in Caerphilly / Caerffili

    Elements, fans and controls repaired so your oven heats properly and holds temperature again.

    • Not heating or slow to warm up
    • Tripping the electrics
    • Fan or light not working
    • Element burnt out or snapped
    View oven repairs
  • Range Cookers

    Range Cooker repairs in Caerphilly / Caerffili

    Dual ovens, grills and ignition faults sorted on gas and electric range cookers alike.

    • One oven not heating
    • Grill not working
    • Ignition clicking but not lighting
    • Tripping the electrics
    View range cooker repairs
  • Tumble Dryers

    Tumble Dryer repairs in Caerphilly / Caerffili

    Drums that won't turn, no heat and noisy bearings dealt with by engineers who know dryers.

    • Not heating
    • Drum not turning
    • Squeaking or humming noise
    • No power or tripping the electrics
    View tumble dryer repairs
  • Washer Dryers

    Washer Dryer repairs in Caerphilly / Caerffili

    Wash and dry faults on combined machines diagnosed and repaired in one visit where we can.

    • Not drying or stopping mid-cycle
    • Not draining
    • Error codes on the display
    • Cycle won't complete
    View washer dryer repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and we can often have an engineer with you the next working day, with a time slot confirmed.

  • Every repair guaranteed

    Each completed repair is backed by a written guarantee, with the length set by the parts we fit and covered in our terms.

  • One fixed price

    You agree the service charge before we visit, covering all labour and the callout. Any parts are quoted separately first.

  • Fully trained engineers

    Every NAC engineer is trained in-house across all makes and appliances, so they arrive ready to diagnose and fix.

Book a repair 0333 016 9622 Phone lines closed overnight
A coffee machine of the type NAC engineers repair in Caerphilly / Caerffili
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Caerphilly / Caerffili home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults
See coffee machine repairs 01443 706 494 Phone lines closed overnight

Prefer we call you?

Leave your number and a good time, and the booking team will ring you back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions Caerphilly customers ask.

A few things Caerphilly homeowners check before they book. If yours isn't covered here, the booking team can talk it through with you.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to help.

How much does a repair cost?
You get a fixed service charge quoted before an engineer comes out, covering all the labour, the callout and VAT where it applies. If parts are needed, we quote those separately for you to approve first, with no extra labour on top.
How quickly can you get to me?
Often the same or next working day across Caerphilly, depending on what's free. Booking earlier in the day gives you the best shot at a next-day slot, and we'll confirm a time before we set off.
Is the repair guaranteed?
Yes, every repair we finish comes with a written guarantee. The exact length depends on the parts we fit, and it's all set out in our terms and conditions.
Can you fix my brand of appliance?
Almost certainly. Our engineers are trained in-house across all makes and appliances, from Bosch and Hotpoint to Beko, Samsung and Neff, so they arrive ready to diagnose and put things right.
Book a repair

Ready to book your Caerphilly repair?

Get a fixed service charge in a couple of minutes online, or talk it through with our UK booking team on 01443 706 494 and we'll find you a slot.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home