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4.7 · 31,239 reviews on Trustpilot

Appliance repairs in Burnhope. Sorted properly.

When a washing machine, oven, fridge or dishwasher stops playing fair, our independent engineers get it working again, usually within a day or two. You'll have a fixed service charge before anyone visits, with any parts quoted separately, and every repair we finish is guaranteed.

Coverage check · under a minute

Get a Burnhope engineer booked.

  • Covering Burnhope and County Durham
  • Often a next-day visit
  • Every repair guaranteed
328+ towns & cities covered
By the numbers

Our repair record in Burnhope.

Every figure here comes straight from our job records around Burnhope, not rounded up for effect.

  • 210 Repairs completed near Burnhope, last 24 months
  • 1.8 days Average attendance from booking to visit
  • 98% First-time fix repaired right the first time
  • £75-£118 Typical repair cost fixed price, quoted up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The faults we fix most in Burnhope.

These are the jobs that bring our engineers out to Burnhope homes most often.

  • Tripping the electrics

    £79–117
    20% of jobs

    A failed element, pump or damaged wiring shorts out and trips the RCD. We trace the fault and replace the part at fault.

  • Won't spin or drain

    £79–110
    18% of jobs

    A blocked pump or filter, worn drive belt or jammed motor stops the drum turning or emptying properly.

  • Noisy in use

    £80–110
    17% of jobs

    Worn drum bearings, a failing fan or a trapped object cause grinding, banging or rattling during a cycle.

  • Not cooling or icing up

    £85–117
    16% of jobs

    A faulty thermostat, perished door seal or blocked airflow stops a fridge or freezer holding the right temperature.

  • Not heating up

    £79–117
    15% of jobs

    Element or thermostat failure leaves an oven lukewarm or stone cold. We test it and fit the correct replacement.

  • Leaking water

    £80–110
    14% of jobs

    Perished seals, a split hose or a blocked outlet let water escape onto the floor. We find the source and seal it.

Fault shares and price ranges are drawn from our completed jobs around Burnhope over the last 24 months. Your service charge is confirmed before the visit, with any parts quoted separately.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Every appliance in your Burnhope kitchen.

From the machines you rely on every day to the ones that only earn their keep at Christmas, our engineers cover the lot. They're trained across every major brand, including Bosch, Hotpoint, Beko, Samsung and Neff, and carry common spares on the van to fix many faults on the first visit.

Washing Machines

Washing Machine repairs in Burnhope

Bearings, pumps, drum faults and error codes put right, usually in a single Burnhope visit.

  • Not spinning or draining
  • Leaking water onto the floor
  • Loud or grinding noise on spin
  • Door won't lock or won't open
View washing machine repairs
Fridge Freezers

Fridge Freezer repairs in Burnhope

Cooling problems, over-icing and worn seals sorted so your food stays safe.

  • Not cooling or not cold enough
  • Freezer over-icing
  • Leaking water
  • Worn or gaping door seal
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Burnhope

Drainage faults, blocked pumps and dishes left dirty, diagnosed and fixed.

  • Won't drain
  • Not filling with water
  • Humming or whining noise
  • Leaking underneath
View dishwasher repairs
Ovens

Oven repairs in Burnhope

Heating elements, fans and tripping problems handled by engineers who know ovens inside out.

  • Not heating up
  • Tripping the electrics
  • Fan not spinning properly
  • Overheating
View oven repairs
Tumble Dryers

Tumble Dryer repairs in Burnhope

From cold air to seized drums, we get your washing dry again quickly.

  • Not heating or not drying
  • Drum won't turn
  • Loud banging on cycle
  • Water collector staying empty
View tumble dryer repairs
Range Cookers

Range Cooker repairs in Burnhope

Multiple ovens, hobs and grills on one appliance, all covered by our engineers.

  • Oven not heating
  • Hob ring not working
  • Grill tripping the electrics
  • Fan running constantly
View range cooker repairs
Microwaves

Microwave repairs in Burnhope

Built-in and freestanding models fixed when they stop heating or cut out.

  • Not heating food
  • Cuts out after a few seconds
  • Won't switch on
  • Turntable sticking or grinding
View microwave repairs
Washer Dryers

Washer Dryer repairs in Burnhope

One machine, two jobs, so we tackle both wash and dry faults in a single visit.

  • Fault during the dryer cycle
  • Leaking water
  • Door won't close
  • Filling up on drain and spin
View washer dryer repairs
Cookers

Cooker repairs in Burnhope

Freestanding cookers repaired, from dead elements to doors that have dropped off.

  • Oven not heating
  • Grill tripping the electrics
  • Door loose or fallen off
  • Whirring noise on the hob
View cooker repairs
Why NAC

Why people pick NAC.

  • Quick to attend

    Book before mid-afternoon and we can usually have an engineer at your door the next working day.

  • Every repair guaranteed

    Each repair we complete is covered by a written guarantee, with the exact length confirmed under our terms once parts are fitted.

  • One fixed service charge

    You agree the service charge before anyone visits, covering all labour, callout and VAT. Only parts cost extra, and we quote those first.

  • Fully trained engineers

    Our engineers are trained in-house across every major brand and appliance, and they're insured and fully vetted.

Book a repair 0333 016 9622 Phone lines closed overnight
Your local team

Meet the engineers covering Burnhope.

David

NAC engineer

Recent appliances

  • Fridge Freezers
  • Washing Machines
  • Dishwashers
  • Ovens
  • Tumble Dryers

Recent brands

  • Bosch
  • Beko
  • Samsung
  • Hotpoint
  • Zanussi

Recent areas

  • Burnhope
  • Durham
  • Sunderland
  • Stockton-on-Tees
  • Middlesbrough

Barry

NAC engineer

Recent appliances

  • Washing Machines
  • Ovens
  • Dishwashers
  • Washer Dryers
  • Tumble Dryers

Recent brands

  • Bosch
  • Hotpoint
  • Samsung
  • Beko
  • Indesit

Recent areas

  • Burnhope
  • Stanley
  • Prudhoe
  • Corbridge
  • Bywell
Areas we cover

Postcodes we cover in Burnhope.

DH1
  • Belmont
  • Brandon
  • Deerness
  • Easington
  • Shotton
  • Elvet
  • Gilesgate
  • Shincliffe
  • Framwellgate
  • Newton Hall
  • Neville's Cross
  • Pittington
  • Sherburn
  • Sacriston
  • Witton Gilbert
DH2
  • Birtley
  • Chester-le-Street
  • Lamesley
  • North Lodge
  • Pelton
  • Sacriston
  • Witton Gilbert
DH3
  • Birtley
  • Chester-le-Street
  • Framwellgate
  • Newton Hall
  • Lamesley
  • Lumley
  • West Rainton
  • North Lodge
  • Sacriston
  • Witton Gilbert
  • Washington
DH7
  • Annfield Plain
  • Tanfield
  • Belmont
  • Brandon
  • Deerness
  • Lanchester
  • Langley
  • Esh
  • Sacriston
  • Witton Gilbert
  • Willington
  • Hunwick
DH8
  • Annfield Plain
  • Tanfield
  • Benfieldside
  • Consett
  • Delves Lane
  • Derwent
  • Pont Valley
  • Lanchester
  • South Tynedale
  • Weardale
DH9
  • Annfield Plain
  • Tanfield
  • Craghead
  • South Moor
  • Derwent
  • Pont Valley
  • Lamesley
  • Pelton
  • Sacriston
  • Witton Gilbert
  • Stanley
DH97
  • Belmont
DH99
  • Belmont
  • Elvet
  • Gilesgate
  • Shincliffe
NE17
  • Chopwell
  • Rowlands Gill
  • Derwent
  • Pont Valley
  • Prudhoe
  • Wylam
  • South Tynedale
  • Winlaton
  • High Spen
Customer reviews

Don't just take our word for it.

Every review below comes from a real NAC customer and is independently verified by Trustpilot, including plenty from people right here in Burnhope.

Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
Very easy and very quick to get someone to look at the problem. The engineer who covers our area was Barry. He was very friendly and professional, he phoned us prior to his visit. He mended our washer and was very tidy.
Vivienne O. DH7 · Washing machine
Easy online booking system, fees are clear and transparent and at an excellent price. I shall update when my cooker is fixed with an update on my experience. So far the service I have received is excellent.
Ronnie A. DH7 · Oven
Easy fast service, excellent communication with the engineer, arrived on time and as stated.
Tina C. DH7 · Dishwasher
Booked online @ 8pm on Friday and the engineer was with me by 11am Monday. Relatively simple job but the engineer was very good and polite. Company saved for any future jobs.
Martin B. DH7 · Oven
Fantastic service and communication. Friendly and helpful engineer and didn't have to wait long for part and return visit once the fault was diagnosed.
Kirsty DH7 · Dishwasher
Barry was polite, helpful and did a great job. No complaints.
Dean W. DH7 · Cooker
A coffee machine of the type NAC engineers repair in Burnhope
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Burnhope home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and our Burnhope booking team will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Frequently asked questions.

A few things Burnhope customers tend to ask before they book. If yours isn't covered here, our team will happily talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? We're happy to help.

How much does a repair cost?
We agree one fixed service charge before an engineer comes out, covering all labour, callout and VAT. The only extra is parts if your appliance needs them, and we quote those separately before any work starts.
How quickly can you attend?
Most Burnhope jobs are seen within a day or two, and a next working day visit is often possible if you book before mid-afternoon. We'll confirm the slot when you book.
Is the repair guaranteed?
Yes. Every repair we complete comes with a written guarantee, and the exact length depends on the parts fitted as set out in our terms and conditions.
Are your engineers qualified?
Our engineers are trained in-house across every major brand and appliance, from Bosch and Hotpoint to Samsung and Neff. They're fully insured and vetted before they ever knock on your door.
Book a repair

Ready to get your appliance fixed?

Tell us what's playing up and we'll give you a fixed service charge before anyone visits. Book online in a couple of minutes, or have a chat with our UK team on 01207 710 408.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home