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4.7 · 31,239 reviews on Trustpilot

Appliance playing up in Basingstoke? Let's fix it.

From washing machines and dishwashers to ovens, fridges and tumble dryers, our engineers repair every major domestic appliance and every leading brand. You get one fixed service charge covering callout, labour and VAT, with any parts quoted before we begin, and a guarantee on the work we carry out.

Coverage check · 60 seconds

Get a Basingstoke engineer booked.

  • Local Basingstoke engineers
  • One fixed service charge
  • Guaranteed repairs
328+ towns & cities covered
By the numbers

Our repair record across Basingstoke.

Every figure here comes straight from our own Basingstoke job sheets, not a marketing guess.

  • 239 Repairs completed in the last 24 months
  • 2.3 days Average attendance from booking to visit
  • 94% First-time fix repaired right the first time
  • £75-£195 Typical repair cost fixed price, quoted up front
Book a repair 0333 016 9622 Phone lines closed overnight
What goes wrong

Common appliance faults we fix in Basingstoke.

These are the faults that bring us out to Basingstoke homes most often, across every appliance we repair.

  • Fridge or freezer not cooling

    £95–175
    22% of jobs

    A failing thermostat, fan or refrigerant fault stops the appliance holding temperature. We diagnose the cause and replace the part at fault.

  • Oven not heating

    £90–160
    19% of jobs

    A burnt-out element or faulty thermostat means the oven won't reach temperature. Both are common and straightforward to swap out.

  • Hob ignition faults

    £85–150
    16% of jobs

    Constant clicking, a burner that won't light or a broken ignition switch. Usually a worn spark module or damaged button.

  • Won't spin or drain

    £85–150
    15% of jobs

    A blocked pump or filter, worn drum bearings or a failed motor leaving washing soaked. We clear or replace the part causing it.

  • Error code showing

    £80–160
    14% of jobs

    The control board flags a fault such as a pump, sensor or door issue. We read the code on the visit and pinpoint the cause.

  • Tripping the electrics

    £85–155
    14% of jobs

    The appliance trips the fuse board, often from a failed element, pump or wiring fault. We trace the short and put it right.

Fault frequencies and price ranges are drawn from our Basingstoke repairs over the last 24 months. Your exact price is fixed and quoted before any work starts.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Every appliance in your Basingstoke kitchen.

Our engineers work across every major brand, from Bosch and Samsung to Beko, Hotpoint and Neff. Whatever has stopped working, chances are we cover it, and we carry common spares on the van so many faults are sorted on the first visit.

Fridge Freezers

Fridge Freezer repairs in Basingstoke

Cooling faults, temperature drift and noisy compressors put right for Basingstoke households.

  • Fridge or freezer not cooling
  • Temperature won't hold
  • Ice building up inside
  • Loud rattling from the compressor
View fridge freezer repairs
Dishwashers

Dishwasher repairs in Basingstoke

Drainage problems, error codes and cycles that never finish, diagnosed and fixed.

  • Not draining or filling
  • Stopping mid cycle
  • Tripping the fuse board
  • Dishes left dirty or cold
View dishwasher repairs
Washing Machines

Washing Machine repairs in Basingstoke

Drum bearings, pumps, seals and control boards, the usual suspects, sorted where we can in one visit.

  • Not spinning or draining
  • Bouncing or knocking on spin
  • Leaking underneath
  • Error codes on the display
View washing machine repairs
Ovens

Oven repairs in Basingstoke

Failed elements, dead fans, broken hinges and ovens that trip the electrics.

  • Not heating to temperature
  • Tripping the breaker
  • Fan not working
  • Door or hinge damage
View oven repairs
Tumble Dryers

Tumble Dryer repairs in Basingstoke

No heat, drums that won't turn and dryers that trip the power, back in service.

  • Not heating up
  • Won't switch on
  • Drum not spinning
  • Tripping the electrics
View tumble dryer repairs
Washer Dryers

Washer Dryer repairs in Basingstoke

Wash and dry faults on combined machines, from pump errors to loose drums.

  • Dryer function not working
  • Filling but not spinning
  • Noisy or loose drum
  • Error codes and won't drain
View washer dryer repairs
Hobs

Hob repairs in Basingstoke

Ignition that won't stop clicking, dead zones and hobs that won't heat properly.

  • Constant sparking or clicking
  • Burners won't ignite
  • Zones not heating
  • Error codes showing
View hob repairs
Range Cookers

Range Cooker repairs in Basingstoke

Big multi-oven cookers looked after, from broken ignition to unreliable temperatures.

  • Oven not heating properly
  • Broken or snapped knobs
  • Tripping when timer is used
  • Noisy fan
View range cooker repairs
Cookers

Cooker repairs in Basingstoke

Gas and electric cookers repaired, covering ignition, heating and door faults.

  • Ignition won't stay lit
  • Oven not heating
  • Grill not working
  • Unreliable temperature
View cooker repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book early in the day and we'll usually get an engineer to your door the next working day, often sooner.

  • Every repair guaranteed

    The work we carry out is backed by a written guarantee, with the length set out clearly in our terms and conditions.

  • One fixed price

    You agree the service charge before we start, covering callout, labour and VAT. Only parts cost extra, and we quote those first.

  • Trained on every brand

    Our engineers are fully trained by us to repair all major makes and appliances, and they're DBS-checked and insured.

Book a repair 0333 016 9622 Phone lines closed overnight
Your local team

Meet the engineers covering Basingstoke.

Jason

NAC engineer

Recent appliances

  • Range Cookers
  • Fridge Freezers
  • Washing Machines
  • Ovens
  • Cookers

Recent brands

  • Rangemaster
  • Smeg
  • Neff
  • Miele

Recent areas

  • Chineham
  • Old Basing
  • Oakley
  • Overton

Wayne

NAC engineer

Recent appliances

  • Fridge Freezers
  • Range Cookers
  • Washing Machines
  • Ovens
  • Dishwashers

Recent brands

  • Rangemaster
  • Bosch
  • Samsung
  • Neff
  • Miele

Recent areas

  • Tadley
  • Kingsclere
  • Whitchurch
  • Bramley

Patrick

NAC engineer

Recent appliances

  • Washing Machines
  • Dishwashers
  • Ovens
  • Range Cookers
  • Tumble Dryers

Recent brands

  • Bosch
  • Neff
  • Miele
  • AEG
  • Hotpoint

Recent areas

  • Popley
  • Hatch Warren
  • Brighton Hill
  • Winklebury
Areas we cover

Postcodes we cover in Basingstoke.

RG21
  • Brookvale
  • Kings Furlong
  • Eastrop
  • Grove
  • Norden
  • Rooksdown
RG22
  • Brighton Hill
  • Hatch Warren
  • Beggarwood
  • Kempshott
  • Buckskin
  • South Ham
  • Winklebury
RG23
  • Oakley
  • The Candovers
  • Manydown
  • Winklebury
  • Sherborne St John
RG24
  • Old Basing
  • Bramley
  • Chineham
  • Popley
  • Norden
RG25
  • Upton Grey
  • Overton
  • Whitchurch
  • Kingsclere
  • Odiham
  • Laverstoke
RG26
  • Tadley
  • Baughurst
  • Pamber
  • Aldermaston
  • Kingsclere
Customer reviews

Don't just take our word for it.

Every review below comes from a real NAC customer in and around Basingstoke, independently checked and verified by Trustpilot. Here's what local people say once we've fixed their appliance.

Rated Excellent Trustpilot
4.7 out of 5 · 31,239 reviews
The issue with the washing machine was repaired same day and all sorted.
Nasir A. RG24 · Washing machine
Great service that did exactly what they said they would do. One flat fee and a price for parts was all I paid. I now have a fixed fridge freezer.
Mike B. RG24 · Fridge freezer
Really pleased with a quick, speedy job. Very happy.
Maureen S. RG22 · Oven
Fantastic service, the young man was a lovely man, very friendly, everything was spot on. Big thank you, I would definitely use them again and recommend them to family and friends.
Sandra H. RG22 · Oven
Rebecca was kind, approachable and knowledgeable. We were able to book our repair right away. Many thanks.
Chris H. RG21 · Microwave
Great to find a technician who knows his job, not like the man sent by Domestic and General who took one look and wrote our cooker off on first sight.
Peter C. RG24 · Range cooker
Engineer arrived at 08:00 and left at 08:30. Job done, appliance fixed, customer well pleased. Perfect result. Impressed.
Sid L. RG21 · Washing machine
The engineer was punctual, pleasant and knew his stuff.
I. Phillips RG21 · Cooker
It was easy to arrange. Given this was just before Christmas, our wait was short. We were contacted on the morning of the visit, and the engineer was prompt, courteous, efficient, had the necessary part and left us with a working oven. A great experience.
David C. RG21 · Oven
A coffee machine of the type NAC engineers repair in Basingstoke
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Basingstoke home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults

Prefer we call you?

Leave your number and our Basingstoke booking team will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Questions before you book.

A few things Basingstoke customers usually want to check before they book. If yours isn't covered here, just give us a call.

NAC's branded engineer van fleet parked outside the head office

Our team are happy to talk it through

How much does an appliance repair cost?
You agree one fixed service charge before an engineer comes out, and that covers the callout, all labour and VAT. The only extra is parts if your appliance needs them, and we quote those separately for you to approve before any work starts.
How quickly can you get to me in Basingstoke?
Often the next working day, and sometimes sooner where we have availability. Booking earlier in the day gives you the best chance of a quick visit.
Is the repair guaranteed?
Yes. The work we carry out is backed by a written guarantee, and the exact length depends on the parts fitted. You'll find the full detail set out in our terms and conditions.
Are your engineers qualified to repair my brand?
Our engineers are fully trained by us to work on all major brands and appliances, from Bosch and Samsung to Beko and Neff. They're also DBS-checked and insured, so you can have confidence in who's at your door.
Book a repair

Ready to get your appliance fixed?

Tell us what's gone wrong and we'll give you a fixed-price quote in a couple of minutes. Prefer to talk it through? Our UK booking team is on 01256 207 449.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home