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4.7 · 32,814 reviews on Trustpilot

Appliance Repair Engineers in Basildon

From a washing machine that won't spin to a fridge that's stopped cooling, our fully trained engineers repair every major appliance across Basildon. You'll get a fixed service charge agreed up front, often a same or next working day visit, and a guarantee on the work we complete.

Coverage check · 60 seconds

Get a Basildon engineer booked.

  • Covering all of Basildon
  • Often same or next-day
  • Guaranteed repairs
Local engineers covering Basildon
Your local team

Meet the engineers covering Basildon.

Taylor

NAC engineer

Recent appliances
Washing Machines Fridge Freezers Dishwashers Ovens Range Cookers
Recent brands
Bosch Neff Samsung Hotpoint Miele
Recent areas
Billericay Brentwood Thundersley Chelmsford Southend-on-Sea

Peter

NAC engineer

Recent appliances
Washing Machines Dishwashers Ovens Tumble Dryers Washer Dryers
Recent brands
Hotpoint Neff Hoover Zanussi
Recent areas
Basildon Thundersley Hockley Rochford Southend-on-Sea

Ian

NAC engineer

Recent appliances
Range Cookers Hobs Ovens Cookers Washing Machines
Recent brands
Rangemaster Smeg Belling Zanussi
Recent areas
Brentwood Hockley Thundersley Chelmsford Southend-on-Sea
Areas we cover

Postcodes we cover in Basildon.

CM4
  • Bicknacre
  • West Hanningfield
  • Blackmore
  • Doddinghurst
  • Ingatestone
  • Fryerning
  • Mountnessing
  • Stock
  • Margaretting
  • South Hanningfield
CM11
  • Billericay
  • Burstead
  • Castledon
  • Crouch
  • South Hanningfield
  • Stock
  • Margaretting
CM12
  • Billericay
  • Burstead
  • Herongate
  • Ingrave
  • West Horndon
CM13
  • Brentwood
  • Hutton
  • Ingatestone
  • Herongate
  • Ingrave
  • West Horndon
  • Mountnessing
  • Warley
  • Harold Wood
CM14
  • Brentwood
  • Brizes
  • Stondon Massey
  • South Weald
  • Pilgrims Hatch
  • Warley
SS6
  • Rawreth
  • Hullbridge
  • Lodge
  • Sweyne Park
  • Grange
  • Trinity
  • Wheatley
  • Downhall
SS7
  • Hadleigh St James
  • Thundersley
  • Tarpots
  • Appleton
  • St George's
  • St Mary's
  • St Michael's
SS8
  • Canvey Island
  • Canvey Island Winter Gardens
SS11
  • Downhall
  • Rawreth
  • Rettendon
  • Runwell
  • South Hanningfield
  • Stock
  • Wickford
SS12
  • Castledon
  • Crouch
  • Pitsea
  • Wickford
  • Wickford Park
SS13
  • Pitsea
  • St Martin's
SS14
  • Castledon
  • Crouch
  • Fryerns
  • St Martin's
SS15
  • Burstead
  • Laindon Park
  • Langdon Hills
  • Lee Chapel
  • Castledon
  • Crouch
  • St Martin's
SS16
  • Corringham
  • Fobbing
  • Laindon Park
  • Langdon Hills
  • Nethermayne
  • Orsett
  • Pitsea
  • St Martin's
SS17
  • Corringham
  • Corringham Town
  • Stanford-le-Hope
  • East Tilbury
  • Fobbing
  • Nethermayne
  • Orsett
  • The Homesteads
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Recent jobs

Recent repairs across Basildon.

A snapshot of jobs our engineers have completed recently around Basildon. Every one is anonymised, but each is a genuine repair pulled straight from our job records.

  • Kenwood oven
    SS14 area October 2026
    Completed

    Oven not heating up properly

    Heating fault repaired

  • Zanussi oven
    SS13 area September 2026
    Completed

    Oven not heating repair

    Fan motor replaced

  • Samsung washing machine
    SS13 area September 2026
    Completed

    Washing machine will not turn on

    Power fault fixed

  • Samsung fridge freezer
    SS15 area August 2026
    Completed

    Fridge freezer leaking water

    Leak and filter fault fixed

  • Bosch dishwasher
    SS15 area August 2026
    Completed

    Dishwasher error and not heating

    Heating fault resolved

  • SS15 area May 2026
    Completed

    Freezer not cooling properly

    Cooling fault resolved

Book a repair 01268 919 481 Phone lines closed overnight
Customer reviews

Rated excellent by Basildon households.

Every review here comes from a real NAC customer and is independently verified by Trustpilot, including plenty from people across Basildon who've had an appliance put right.

Rated Excellent Trustpilot
4.7 out of 5 · 32,814 reviews
The engineer came the next morning, I was kept up to date with ETA, very friendly and polite, I didn't have to pay through the roof and was told how much it would cost. I would definitely use this company again.
Jan W. · SS16 · Washing machine
Good communication all the way through from enquiry stage to fixing our issue with the fridge freezer. Engineer was excellent at carrying out the repair and explaining issues.
Steve L. · SS13 · Fridge freezer
The engineer was very knowledgeable.
Steve M. · SS16 · Dishwasher
Very clearly spoken and very helpful. Arranged an engineer to come out next day. Very impressed with the service.
Jeff H. · SS16 · Range cooker
Quick to obtain replacement glass for the oven and fitted perfectly. Will definitely use again if required. 5 star service.
Steve · SS15 · Range cooker
Sean went above and beyond to help get my oven working, would highly recommend.
Karen H. · SS16 · Oven
Speedy service, friendly engineer, clean and tidy and altogether very pleased!
Christine · SS16 · Cooker
Booked an appointment on Sunday very easily after being given a quote. A very nice man (Taylor) arrived before time on the Monday after calling me to make sure that was ok. He was very efficient, sorted out the problem and fixed it. I am very impressed with the whole experience and would definitely use again.
Customer · SS15 · Fridge freezer
I would recommend this company. Turned up on time and was very good at the repairs to my cooker and no hidden charges.
Customer · SS13 · Cooker
By the numbers

Our appliance repair record in Basildon.

Every figure here comes straight from our own Basildon job records, not marketing spin.

  • 152 Repairs completed in Basildon, last 24 months
  • 1.5 days Average attendance from booking to visit
  • 93% First-time fix repaired right the first time
  • £80-£156 Typical repair cost fixed price, agreed up front
Book a repair 0333 016 9622 Phone lines closed overnight
Common faults

The appliance faults we see most in Basildon.

Across the fridges, washers, ovens and dishwashers we fix in Basildon, the same handful of faults bring us out time and again.

  • Not cooling properly

    £95–160
    20% of jobs

    A failed thermostat, fan or compressor relay leaves the fridge or freezer warm. We test the cooling circuit and replace the faulty part.

  • Won't drain or pump out

    £85–150
    17% of jobs

    A blocked filter, clogged pump or trapped drain hose stops water clearing. We clear the blockage or fit a new pump.

  • Leaking water

    £85–150
    16% of jobs

    Perished door seals, a split hose or a cracked dispenser let water escape. We trace the source and renew the worn part.

  • Noisy or grinding

    £95–170
    16% of jobs

    Worn bearings, a loose drum part or a failing fan motor cause banging or humming. We strip back and replace what's worn.

  • Stops mid cycle

    £80–155
    16% of jobs

    A faulty switch, sensor or control board cuts power partway through. We diagnose the fault on the visit and repair the cause.

  • Door or lock faults

    £85–150
    15% of jobs

    A broken catch, jammed lock or sagging hinge stops the door closing or opening. We fit a new lock or hinge as needed.

Fault frequencies and price ranges are based on our completed Basildon repairs over the last 24 months. Parts, if needed, are quoted separately before any work.

Book a repair 0333 016 9622 Phone lines closed overnight
What we repair

Every appliance in your Basildon kitchen.

From the machines you run every day to the ones that only see action at weekends, our fully trained engineers fix all the major brands. Most common spares travel on the van, so there's a fair chance we'll have your appliance working again on the first visit to your Basildon home.

  • Fridge Freezers

    Fridge Freezer repairs in Basildon

    Cooling faults, dodgy seals and leaks put right so your food stays properly cold again.

    • Fridge not getting cold enough
    • Freezer defrosting or weak cooling
    • Water or ice dispenser not working
    • Water pooling on the bottom shelf
    View fridge freezer repairs
  • Washing Machines

    Washing Machine repairs in Basildon

    Drum bearings, pumps, seals and control boards diagnosed and fixed in a single visit.

    • Not draining or spinning
    • Leaking water underneath
    • Door stuck shut
    • Grinding or rattling from the drum
    View washing machine repairs
  • Dishwashers

    Dishwasher repairs in Basildon

    Drainage blockages, error codes and heating problems traced back to the cause and sorted.

    • Not draining fully
    • Won't heat or wash properly
    • Error code on the display
    • Door catch broken or won't shut
    View dishwasher repairs
  • Ovens

    Oven repairs in Basildon

    Elements, fans, thermostats and timers replaced so your oven heats evenly again.

    • Not heating or won't turn on
    • Fan not working
    • Tripping the fuse
    • Uneven or no temperature control
    View oven repairs
  • Range Cookers

    Range Cooker repairs in Basildon

    From tripping electrics to hob error codes and broken door glass, we cover the lot.

    • Tripping the electrics
    • Hob showing an error code
    • Overheating or won't turn off
    • Broken door catch or shattered glass
    View range cooker repairs
  • Cooker Hoods

    Cooker Hood repairs in Basildon

    Dead motors, faulty switches and chewed wiring fixed so extraction and lights work again.

    • Fan or motor not running
    • Lights won't turn on
    • Buttons not responding
    • Damaged internal wiring
    View cooker hood repairs
  • Cookers

    Cooker repairs in Basildon

    Gas and electric cookers repaired, from ignition faults to ovens that won't heat.

    • Rings won't light on ignition
    • Oven not heating
    • Grill won't light
    • Tripping the electrics
    View cooker repairs
Why NAC

Why people pick NAC.

  • Fast appointments

    Book before around 3pm and there's usually an engineer free to visit you the next working day, sometimes the same day.

  • All repairs guaranteed

    Every repair we complete is backed by a written guarantee, with the cover period set out clearly in our terms and conditions.

  • No hidden charges

    You agree a fixed service charge covering callout, labour and VAT before we start. Any parts needed are quoted separately first.

  • Fully trained engineers

    Our engineers are trained across all major brands and appliances, fully insured and equipped to fix most faults in one visit.

Book a repair 0333 016 9622 Phone lines closed overnight
A coffee machine of the type NAC engineers repair in Basildon
Not just the big appliances

We also fix coffee machines.

Bean-to-cup, pod and espresso machines from De'Longhi, Jura, Sage, Gaggia and more - repaired in your Basildon home by the same engineers you'd trust with your washing machine.

  • Descaling faults, blockages and weak flow
  • Leaks, faulty pumps and pressure loss
  • Grinder jams and no-power faults
See coffee machine repairs 01268 919 481 Phone lines closed overnight

Prefer we call you?

Leave your number and a good time, and our Basildon team will ring you straight back.

Would you rather not call? Book online, get a free repair quote in under 60 seconds and confirm your engineer visit there and then, without speaking to anyone.

Common questions

Frequently asked questions.

A few things Basildon homeowners ask us before they book. If yours isn't here, give the team a call and we'll talk it through.

NAC's branded engineer van fleet parked outside the head office

Still got a question? Our team are happy to help

How much does a repair cost in Basildon?
You agree a fixed service charge before an engineer comes out, and that covers the callout, all labour and VAT. The only extra is parts if your appliance needs them, and we quote those separately for your approval first.
How quickly can you attend?
Often the same or next working day across Basildon, subject to availability. Book before around 3pm and you've got the best chance of a next-day visit.
Is the repair guaranteed?
Yes. Every repair we complete comes with a guarantee, and the length depends on the parts fitted. The exact cover is set out in our terms and conditions.
Are your engineers qualified?
All our engineers are fully trained by us across every major brand and appliance, plus fully insured. They carry common spares on the van, so many faults are sorted on the first visit.
Book a repair

Ready to book your Basildon repair?

Get a fixed-price service charge in a couple of minutes online, or talk it through with our UK booking team on 01268 919 481.

  • Fixed-price quotes
  • Repair guarantee
  • UK booking team
NAC engineer arriving at a customer's home