Thank you for your excellent service, no hidden costs, and clear communication from the start of our contact with you. The engineer arrived when promised, explained his thinking and the processes clearly and the replacement part has resolved the problem. Refreshingly good service
Excellent service, arrived on the designated day and analysed the problem immediately although the resulted in buying a new fridge freezer to replace a 3 year old unit which was failing and would not last much longer.
Excellent service from this company. Great communication from start to finish. The engineer was efficient and polite & very quickly diagnosed the fault with my oven. Only delay was because parts had to be ordered but once delivered he returned and completed the job. Guaranteed for 12 months.
Will recommend and use again. Thanks
Booking procedures very efficient and thorough
Both call handler and engineer were great. Straightforward to book. Engineer able to turn up earlier than planned so fixed within 3 hours of calling. Great service.
Amazing. What others found impossible, our guy was a belling proffesional and was amazing. Polite, proffesional and I could go on. Fantastic
Managed to get a booking to assess my fault.on my appliance next day which is appreciated.
Very impressed with the customer service. Charlotte was kind and clear on the phone and booked us an engineer for the next day.
Clear and concise explanation of service and costs.
Excellent customer service, I couldn’t have asked for more!
Kate was very helpful by giving me costs etc. Very profesdional
The engineer was very polite and catered for our requirements. He obviously knew what he was doing, and carried out the repair very efficiently.
