Prompt and good communication. Nothing complicated or “blinded with science!” All work done without any problems, no mess and all sorted quickly even with ordering of parts. Very impressed!
Prompt answer to my call, followed by clear details of the terms involved in the service call out.
This was done in an extremely pleasant manner by Charlotte.
Booked an engineer to sort out fault alarm on my new fridge freezer. Got email to confirm appoint and a phone call on day of visit. Engineer arrived on time, very knowledgeable and proffessional, fixed the fault in no time. Excellent work, thank you.
Straightforward online booking form, with clear pricing information. An SMS confirmation of my booking was sent to me immediately and on the morning of the appointment, another SMS was sent to confirm the name of the engineer who then also rang me when he was around 15mins away. He was professional, friendly and quickly ascertained that it was the plug socket that was faulty rather than the washing machine. Highly recommended.
Very efficient and Jamie is an extremely nice and polite man who could not do more for me.
Rebecca, was very professional, helpful and polite. Everything Rebecca said she would do, was done which appreciated. The quote that was sent had no hidden charges. Thank you and you are a true asset to your company. I hope they appreciate you.
Booking ladies very helpful and charming. I am hoping engineer is the same!
Maria was very helpful on the phone and was able to arrange an appointment quickly. She also explained the process very clearly.
Very prompt and honest feedback. Cheers
Very good experience. A quick resolution for a repair to our microwave. Excellent service from professional and friendly staff. Price was clear and no hidden charges. Clear and easy communication. Would recommend.
Firstly , I was very impressed that this company could send someone the next day to look at my oven , The engineer came on time, was pleasant , polite and respectful of my property even taking his shoes off at rhe door. Unfortunately my oven could not be repaired as the parts were obsolete, but the engineer went to great lengths to try and identify what was wrong with my oven. I would definitely recommend this company and I would not hesitate to use them again if I needed to .
After some confusion about the appt date Jason arrived and sorted out the problem for us. He was pleasant and efficient.
