Turned up within advised timeframe. Polite and friendly and oven fixed on second visit as a part had to be ordered.
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Turned up within advised timeframe. Polite and friendly and oven fixed on second visit as a part had to be ordered.
Appointment easily booked
Engineer gave updates on arrival time and arrived on time
Fault diagnosed and part ordered on NAC system
Customer services contacted me to confirm the part required and take payment and subsequently book return engineer appointment when part arrives at NAC
Engineer returns and completes the job
It’s so streamlined and took all of the stress of having my oven fixed. Harry was lovely and fixed it within the hour. It’s the 2nd time I’ve used NAC and I’ll use them again without hesitation.
friendly
Engineer was on time and friendly, got the job fixed with a second visit as a part was needed. Would definitely use NAC again and recommend their services.
Firstly I could not fault the company for organising a repair man, was quick and easy and helpful came around on the day picked to repair the dishwasher. On the first time he came took the dishwasher apart and tested the system and was like a new flowmeter could be the issue, after coming out a second time to fit the flowmeter, turns out it was not. We soon rang their phone number and got a local call center who was very helpful and got the engineer back the same day, he was determined to fix the thing and it was in a 100 parts where he found our daughter’s hair clip which had lodged in the pump and only now causing an issue, after it looked like it had been in for a year or so. All in all, a good company and we felt we experienced the whole thing, more importantly they fixed our dishwasher, thanks.
NAC arranged an engineer to repair our oven. They didn’t add more money because it was a Range and they didn’t lay it on thick it was going to be more complicated. In Fact when the engineer arrived he was genuine knew what he was doing diagnosing the problem and within the week the part was in!
No fuss! easy! We are more than happy to recommend NAC
Easy communication and professional service
Great communication, very professional and fixed the problem quickly!
Excellent service from this company. After waiting for several months for my original Insurance company to source 2 parts for my cooker, I decided to try NAC. Within the week they had visited, assessed the problem and ordered and fitted the necessary parts. Communicated was excellent, polite staff. I Could not fault them. Would highly recommend them!
Anita Brown
Fast service booking and arrival communication. Friendly informative service engineer.
A quiet pop sound, oven fails mid cooking and all the lights go out. Days from a large family reunion, this spikes on the stress-ometer. However, the response from NAC was reassuringly prompt, supportive and professional. Communication was timely and helpful and the engineer was very polite and competent. The whole process was painless, including the cost, and NAC is now on our Go-To list.
A very qualified technician fixed my double oven perfectly.
Very pleased with this company.
The booking process was easy and the level of interaction from booking to the arrival of the engineer was very satisfactory. The engineer himself was personable and helpful.