The engineer was very nice and saw the problem right away. It not a fault really as I had not screwed the filter back tight enough !! A lesson to be learned !
Very helpful and friendly engineer
Went out of way with advise and helpful tips
Great service, fast response. I enquired the day before and within 24 hours my repair was completed.
Quick, friendly response and provided all the information I needed.
Very professional from taking the call through to prompt attendance, explained the problem and implemented a remedy at first visit. Would definitely use again.
My repair required new parts fitted which had to be ordered. The parts took a few days to get to the engineer who then did the repair. He was very helpful and worked in very tidy manner. I would recommend Nac for their good customer service from the initial call out to the repair completion. Excellent Service.
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The website and booking process were seamless and user-friendly, making it easy to schedule a visit. Communication was excellent from start to finish. The engineer (Mark) kept me updated on the arrival time, was polite and professional on-site, and demonstrated impressive knowledge. He took the time to explain the cause of my freezer issue and gave honest advice that a repair wasn’t worthwhile. I truly appreciated the transparency and expertise—highly recommended!
Bright capable and pleasant to deal with.
Quick repair, the technician came the next day. Came out cheaper than BG.
Great service from the booking process to the repair completion. I was kept well informed throughout and the repair was carried out professionally. Would definitely recommend from my experience.
The engineer turned up when they said they would and gave a quick and honest account of what was wrong with my fridge freezer.
Communications were good. First visit happened on the day I called. The problem was diagnosed, and Nick the engineer, who was very helpful, came back the following week and fitted the new part as soon as possible after it had arrived. Online chat facility worked well for updates. Thanks!
