Repairer contacted me day prior and came and fixed appliance. Unfortunately he could not get me a new appliance and fit it as they only repair. Call out was £98 and it was found their was debris in the gas know which was stopping it from turning. It was cleaned out and degreased but no replacement part was provided as I was told appliance was old and part wasn’t available
Totally successful repair. Speedy and efficient. Minimum fuss. Good comms. Recommended.
Engineer identified fault and ordered parts and fitted.
Yvonne was very clear and friendly on the call and quickly got me booked in.
It was very easy to book an engineer on line, Lee the electrical engineer who came was very efficient and friendly. The problem with my induction hob was resolved. The only downside was not being able to speak to a human when I had to contact NAC.
NAC did what they said they would do. They gave a prompt, courteous service and kept us informed at all stages. The engineer arrived when he said he would, was polite and a neat worker who tidied up after himself. We needed 3 separate visits to correct the problem for which we were not charged extra.
Incredibly professional experience from
Start to finish.
Andy was very helpful in explaining what was wrong with the dryer he came back with new parts on the 4 march
From my initial call to completion of the job, everything was handled professionally and helpfully. Accurate timescales were provided and adhered to
Prompt reply
Great customer service
Fast and efficient service. Explained what needed doing and left everything clean and tidy. Highly recommended
Very efficient, engineer friendly, would definitely recommend them.
