Understanding and patience
Poor heat distribution, broken oven door, a smell of gas, hob not working – fix these issues and more.
Understanding and patience
Gas engineer texted to say when he would arrive, then arrived on time. Polite and friendly. Repair completed in 2 visits. Would recommend NAC.
Robert was exceptional. He was on time, technical capable, explained everything and most important fixed the problem. Truly appreciate and recommend.
Extremely helpful and very clear.
The engineer came on time and quickly ordered the part required and fitted it.
He was friendly and polite.
NAC kept me informed as did the engineer.
First rate work completed. David Pacman was friendly, professional and very patient with my questions. He inspected all of my gas fireplaces, reset them into perfect working order and even cleaned/polished the entire enclosure. He provided great safety tips as well as ideas to prolong the life of my fireplaces.
It was refreshing to deal with honest people that weren’t trying to up-sell me or scare me into unneeded repairs.
Really nice lady full of information. And understanding . Spoke clearly .
Very efficient and pleasant to deal with.
Answered quickly.
Explained everything clearly.
Friendly & professional.
Mac was extremely helpful and organised my LG fridge freezer visit in no time .
Thank you ,
Sharon Simpson
Great customer service, good communication
Very helpful from first contact. Agreed a date and time to come. Arrived within the timescale. Identified problem quickly and rectified. Engineer very polite and helpful. A little pricey but happy to to pay to get job done quickly. Would use again.