Our Reviews

Ken the Engineer came to our rescue after our NEFF oven had decided to not to heat up was great. He contacted us to give us an expected time of arrival and arrived on time. We needed a new element, which he said would take a few days to get. He called us within 6 days and returned to fit the part. The oven is 9 years old and we had looked around and found that it would have cost us £900 to replace. By contacting NAC we saved over £750 on the replacement, had we gone ahead. Great service from a great, friendly, knowledgeable Gent. Will certainly use NAC again for kitchen appliance repairs.

First class service. Engineer arrived on time and could not have been more helpful

As a renter, I should not have to pay for the repair of my washer/dryer. But when I asked for the washer/dryer to be repaired, my landlord responded with a threatening e-mail. I booked NAC, and paid out of my own pocket. The NAC repairman told me that washer/dryer could not be repaired because of how it was fixed to kitchen countertop. I would need to buy a new washer/dryer, and then book another repair and installation (at no extra cost). The repairman took photos that I can use in court proceedings against my landlord and estate agent. This visit will end up proving very lucrative for me!

Excellent service from first to last. Initial call dealt with proficiently, engineer came within 3 hours, and repair undertaken rapidly and at a reasonable price. NAC now in my ‘contacts’ list and I will use them again if necessary.

Easy booking, reasonable charges, knowledgeable engineer who had required spare part on the van. Recommended

Quick response and prompt repairs. Honest prices. Recommended

Jason was great
Kept us in touch all the time until he arrived
And then told us the issue and the best way to fix it
And helped us choose a new model based on our needs

My repair was booked between 9am & 2pm so i was well pleased when the engineer turned up at approx 9.30 am. He was polite, respectful and knew what he was doing. After diagnosing my problem he gave me a price to fix it and luckily for me he had the part in the van so in about 30 mins i had a working appliance once again. I would 100% recommend this company

Experienced tradesman who arrived within time slot and carried out the job excellently.

Very good service. The lady on the phone was helpful. You pay a flat fee and then extra for parts which I thought was reasonable. We had a washing machine issue. Engineer came when he said he would and sorted the issue with no added cost for our issue . I’d certainly use them again

Fast, pleasant and efficient service within minutes. All sorted in professional manner.
Very happy with Richard’s labour.

Very upset neither myself or my husband can move the washer. The program stopped midway and the problem is E20 .Water not discharging. Thank you for sending someone to help us.