Kate was amazingly helpful and solved my problem quickly. She had an engineer booked for me the next day where is the manufacturer couldn’t do something for 10 days. Polite, helpful and definitely a five star service.
All good during the repair.
Great service and quick !
Helpful and professional service
The lady was personable, knowledgeable and dealt with my query very promptly.
Connor was so helpful and polite and accommodating on the phone and I am so glad our dishwasher can be repaired tomorrow!
Ease of call, no protracted wait time before getting operator.
Quickness of appointment ( next day) and no upfront charge!
Proof of pudding as they say will be technician coming to address.
Very good service so far and great customer service
Very professional explained the process and quickly dealt with the issue
Friendly engineer sorted repair quickly
1) Very easy to contact Neff and arrange repairs.
2) Informed when the repairer would visit to assess what was needed. He arrived within the time slot, was most courteous and quickly assessed what was needed.
3) A new door hinge was ordered and the old one replaced within a few days
the service was excellent
Very polite and helpful ☆☆☆☆☆
happy with the service.
Lovely warm helpful response x Yvonne was great
