The process and repair was simple and effective. Great communication throughout the process. Ordering the needed part post assessment and replacing the broken with new was speedy and simple. Couldn’t have been better.
Professional & found fault on washing machine & ordered part & fitted part
Excellent service.
Prompt visit from engineer, problem with washing machine diagnosed, new part ordered and installed within 7days. Polite and efficient engineer.
I found NAC to be very efficient from the first phone call through to the engineer completing the work. I was kept informed at all times.
Very easy to book appointment and I particularly liked the opportunity to give a full description of he problem prior to visit.
Very easy to book and professional
Very efficient communication with service engineer prior to appointment. And fast efficient repair
The staff at NAC offer their customers excellent customer service. They are unfailing polite, and know exactly how to approach each customer’s need.
From the initial phone call which is answered very quickly, to taking the customer’s details & then confirming with the customer via text messaging, appointment times, receipts for payments, & keeping the customer updated.
A faultless service which I would thoroughly recommend.
Spoke to a lovely lady, Lisa, to arrange a call out for a broken fridge freezer.
Lisa was very clear, agreed the call out charge and date and I thought was generally very helpful.
Did a good job
Was very helpful
He inspected the washing machine and diagnosed the problem to be a bent drum. He looked up the cost of the new drum and it was more than the washing machine was worth.
Communication excellent. Time keeping the same. Engineer repaired cooker without any problems. All good.
